Last updated July 7, 2026
Contact Us
Restaurantica is published by PointForm, Inc., an Ontario corporation. We welcome questions, feedback, and inquiries from diners, restaurant owners, partners, and the broader dining community across Canada.
Send Us a Message
The fastest way to reach us is the form below. Choose the topic that best fits your message and we'll route it to the right person.
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Questions, feedback, or anything else — send it our way.
We aim to respond to all inquiries within two business days. During peak periods, responses may take slightly longer — we appreciate your patience.
Editorial Inquiries
If you have questions about a specific restaurant overview, guide, or article published on Restaurantica, we would like to hear from you. Editorial inquiries may include:
- Accuracy concerns — If you believe published content contains a factual error, outdated information, or a misleading claim, please let us know. We take accuracy seriously and will investigate promptly. See our Editorial Standards for details on our corrections process.
- Restaurant suggestions — Know a place we should cover? We're always glad to hear about restaurants worth knowing, especially neighbourhood gems and standouts in smaller communities.
- Topic and guide suggestions — If there's a neighbourhood, city, cuisine, or dining theme you'd like to see covered, we welcome your suggestion.
Use the form above and choose Feedback or suggestion — or Press or media — as your topic.
For Restaurant Owners
If you own or manage a restaurant, there are a few ways to work with us:
- Claim your restaurant — Claim your listing to manage your information. See Claim Your Restaurant.
- Submit menu or information updates — Keep your hours, menu, and contact details current. See Submit Menu or Update Info.
- Highlight specials and signature dishes — Show diners what you're known for. See Add Your Specials or Signature Dishes.
- Advertise with us — For advertising and promotional opportunities, see Advertising Opportunities.
For anything else, use the form above and choose Something else.
Privacy and Data Requests
If you have questions about how Restaurantica collects, uses, or protects your personal information, or if you wish to exercise your rights under Canadian privacy legislation (including PIPEDA), please refer to our Privacy Policy for full details.
To submit a privacy-related request — including access, correction, or consent withdrawal — use the form above and choose Data & privacy as your topic. We will respond within 30 days, as required by applicable law. We may need to verify your identity before processing your request.
Report a Listing or Error
If you've spotted incorrect restaurant information, a broken link, a technical problem, or any other error on the Site, please visit our Report a Listing or Error page for the fastest way to let us know.
Mailing Address
PointForm, Inc.
412 Laird Road
Guelph, ON N1G 3X7
Canada
Response Times
We strive to acknowledge all inquiries within two business days and to provide a substantive response within five business days. Complex requests (such as privacy data access requests or detailed editorial corrections) may require additional time.
If your inquiry is urgent, please say so in your message.
What We Cannot Help With
For transparency, please note that Restaurantica is an editorial and discovery publication. We are not able to:
- Take reservations, place orders, or arrange delivery on your behalf — please contact the restaurant or use its booking or ordering partner directly
- Resolve disputes between diners and restaurants, or process complaints about a dining experience
- Provide customer service for restaurants featured on the Site — please contact the restaurant directly
- Provide personalized dietary, nutritional, or medical advice
For concerns about a meal or service, we encourage you to contact the restaurant directly.
Need to get in touch?
Have a question about our content, policies, or services? We're here to help.
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