Beefeater's Chop House & Grill

We have been going to beefeaters for years. We always have great service and great food. One of our favorites in Nanaimo.

The food was not terrible, but for prices similar to mid-high end food this is not what I expect. As a former chef in training, I noticed that food presentation did not seem a priority (at all), which is half the meal! The flavour was not bad, however "prime rib sunday" ended up being Rib Eye steaks (undercooked).

The decor is obviously quite dated, dark and drab. Might have been nice in 1986, is no longer appropriate. Made me wonder if it had ever been cleaned?

The utensils and dishes are of low quality, and not appropriate. Not that this should really matter, but as an aspect with shortcomings along with the other problems, It is notable. IE: Ordered a blackberry margherita and it came in a TALL BEER GLASS.

The service was kind of odd... the matre'd seemed like he was in the russian mob, without expression, tact, or kindness(I think he was a manager). The server TRIED smiling and the like, but her tone was tenative at best and almost hesitant... like as if there was something horrible she was not telling me about the food I was about to eat!!!

At the end, our server asked us if we wanted our desert brought out, and I said "Yes, Please". Fifteen minutes later, nothing. So I went to pay and leave. As I was paying, she came out with the 2 pieces of cheescake. She immediately says, "Oh no we do not do takeout on 'Feature Night'...." Frankly, I was not very impressed. I did not care wether or not we took the desert home(part of the Prime Rib night deal was desert included), but how would I know what the rules of the "feature night" are. Why would I care?

I would not go there again, and I would not recommend anyone else to go either. If they updated the decor, hired a new chef, and trained the staff properly I WOULD DEFINATELY try again, great location and concept.

Thanks!

We had a great time our breakfast was very nice. The servers are very friendly and do a great job. I can't wait to go for dinner.