Be the first to add a photo! Upload
  • El Rancho

  • 3.5 stars
    (33 reviews, average rating: 3.8/5)
  • Cuisines: Mexican
  • (905) 665-7575
  • 3500 Brock N Whitby, ON L1R 3J4
Recommend Restaurant?
1 person has voted
0% of voters recommend
Bloglink! If you've reviewed this place on your blog,
Add your review to this page!
Restaurant Details
Price range
$$$ ($26-$60)
Claim! Are you the owner?
Claim this restaurant now!
Incorrect business info? Let us know!
Sandy and Patrick
2008/02/09
  • My food choice was so-so, but husband loved it. I...
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      4.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 2
  • My food choice was so-so, but husband loved it. I noticed the new menu and was disappointed not to see the Chocolate Chicken they had earlier this year. The server took a long time to take our order and bring us the bill. Still, a good place to go for authentic upscale Mexican food.

  • Order: Chicken Mole
 
Sandy and Patrick
2008/02/09
  • Never had chocolate with chicken before but it...
  • Overall
    4.0 stars
    • Food
      5.0 stars
    • Services
      4.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 2
  • Never had chocolate with chicken before but it was AMAZING! Great upscale Mexican ambiance too. Loved it!

  • Order: Chicken w/chocolate (can't remember the name), quesadillas
 
Management
2008/02/09
  • To our valued customers; On behalf of...
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 9 or more
  • To our valued customers;

    On behalf of Management, I would like to thank all of our loyal clientelle that have supported us throughout the years. It was a pleasure to serve you. El Rancho has changed management and will undergo a total renovation including a concept and name change. I encourage you to try out the new place as I can assure you it will be the place to dine in Durham.

    management

  • Order: Report Letter
 
AL13
2008/01/28
  • The food was excellent and I would conisder it...
  • Overall
    4.0 stars
    • Food
      5.0 stars
    • Services
      4.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 2
  • The food was excellent and I would conisder it very upscale mexican. It's pricier than other mexican places, but the food was well worth it. We dined late (after 8pm) and it wasn't extremely busy. The service was very good until it came time to get the bill. We waited about 10-15 minutes before finally flagging down a server. Otherwise, the service was pretty good. The portion sizes were huge. The steak in the burrito was very good quality compared to other places. The enchillada was also very tasty. The fried ice cream was huge (more than enough for 2). We wouldn't hesitate to go back and are looking forward to trying other dishes on the menu.

  • Order: Red sangria, Peach Sangria, Steak Burrito, Enchillada Verdes, Fried Ice Cream.
 
Stacey F
2008/01/26
  • It appears that this restaurant has changed...
  • Overall
    2.0 stars
    • Food
      4.0 stars
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 4
  • It appears that this restaurant has changed management since the last time I went there. I truly enjoyed the last visit (over a year ago). They have changed the menu (noted by the photocopied menu with staples) and changed the presentation and quantity of food. I liked the new presentation, but there was a visible reduction in the portion size. I don't have a problem necessarily with less food, but not for a higher price.
    The food was fine, nothing bad/nor fabulous.
    My concern was the horrible service and state of the restaurant.
    I was not spoken to other than to ask for my order. Never asked if my food was fine, would I like a drink etc. We had to ask for everything. I was not greeted at the door-I told the "host" that I was there to meet friends, he simply pointed into the restaurant.
    My whole party had to wear our coats during the entire meal, as it was so cold. We advised the waitress and she told us it was turned to 24. I beg to differ.
    We asked for coffee refills and there was only enough coffee for 3 of us, and the 4th person waited around 15 minutes for her cup.
    We asked for the bill, 2 paid cash-left on the table, and 2 paid debit. While 1 person was paying debit, the "waitress" told her that 1 person didn't pay and "she better make sure someone does". She was advised it was on the table and she said "no it isn't and I'm not working for free". The cash was found by a waiter on the table- no apology was offered.
    The state of the bar area, where the debit is, was littered with dirty glasses and dishes along about 1/3 of the length of the bar. Not professional nor sanitary in my opinion.
    I was disgusted by our treatment there and will never return.

  • Order: Coffee, enchilada roja (one chicken one beef), enchilada verde(chicken), fajitas(chicken)
 
Paul johnson
2008/01/15
  • The Appetizers were fantastic!! The paella was...
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 2
  • The Appetizers were fantastic!! The paella was better than what I have had in Spain and the seafood fajitas my wife had were amazing. This restaurant offers a lot of value for your money. We will tell all of our friends and will be back soon!!

  • Order: Crab Cakes, Paella, Smoked mushroom salad, Seafood fajitas.
 
Tara Murphy
2008/01/09
  • I have never walked out of a restaurant before...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • I have never walked out of a restaurant before. We walked out before we even got our beverages. The restaurant wasn't even that busy and it took 20 minutes and we didn't even have our pop! There was no appology when we explained why we were leaving - nothing. I was really looking forward to having dinner there and was really disappointed and will never go back.

  • Order: We ordered a diet coke and a coke. We waited 20 minutes and still didn't have them so we never got to order dinner.
 
Natalie Paccella
2007/11/26
  • My husband and I enjoyed our diner, I ordered...
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 2
  • My husband and I enjoyed our diner, I ordered pollo relleno was amazing, my husband had enchiladas verdes delicious!! Try Mango Tango Mmmmmm....
    Chips and salsa are not only 8 like somebody mention here, you get home made fresh guacamole as well, and chips are not from a factory!!
    We will be back!!

  • Order: Drinks: Mango Tango and Mojito Appetizer: Chips and salsa Main: pollo relleno and enchiladas Dessert flan and mihojas yummy!!
 
Todd
2007/11/24
  • Food was amazing!!! They recently changed their...
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 1
  • Food was amazing!!! They recently changed their menu and have a lot of new mexican food and NOT south american!! I don't know if the person below is rating the same restaurant because my meal came with rice and beans and the portions were huge!!! We got their nachos and salsa but only because we ordered them and they were only $6 dollars not $8 like peope wrote on here. This is a great restaurant and i will be back for more!!! Service was very friendly.

  • Order: Enhiladas, Chimichanga Verde, Burrito
 
E Chenier
2007/11/12
  • Though the food was delicious, I would not go...
  • Overall
    3.0 stars
    • Food
      4.0 stars
    • Services
      2.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Maybe
    • Party Size: 1
  • Though the food was delicious, I would not go again because of the horrible rudeness of the hostess. The wait was to be expected, and when the hostess brought chips and salsa without us asking we thought it very hospitable--until we got the bill.

    Chips and salsa should be standard, not snuck onto the bill for 8 bucks!

  • Order: fajitas
 
Nearby restaurants
Chatterpauls
3.5 stars
< ½ km
Bella Notte Ristorante
3.5 stars
< ½ km
The Jasmine Garden
4.0 stars
0.78 km
more nearby