Thai-Sun

Food was quite tasty and relatively quick (unlike other reviews). Presentation was top-notch. Service, however, was atrocious, as the server didn't return to my table at all after the food was brought. No "how are things?", no drink refills, no clearing of the plates, not even the cheque. I went up to the cash to pay the cost of the meal and made sure to get my change. Every single penny.

What started out as a potential thorn in the side of other KW Thai/Vietnamese restaurants is certainly of no concern to them any longer.
Thai Sun started out so well - the decor of the restaurant was simple but contempory, the servers were extremely attentive and willing to go the extra mile to make you feel welcome, and most importantly - the food was beautifully presented and simply delicious.
In the years since, it has gradually lost its way. While the food is still fairly good, the service has dwindled significantly. For both of my last two visits the restaurant was nowhere near capacity, yet servers were slow, unattentive and lacking in people skills.
Turnaround time for food is also slow - 30-45 minutes is how long you can expect to wait for food to arrive once your order has been placed...not exactly a good thing for the lunchtime crowd.
All in all, if you're willing to look past its mediocre service and long wait for food to arrive, you can expect a tasty meal at Thai Sun.

best thai food in the area/friendly server/relaxed atmosphere/will be back again and again

Food literally took 2 hours to get to us. We were stuck on the patio in the freezing cold and they said they would find us a seat inside when it opened up... after 2 hours, nothing... and no food either! also a cat was running around on the patio and the server kept picking up with her hands! suffice to say, i highly doubt she washed her hands after handling this stray. this place is a joke, don't go here unless you hate yourself or the people you are eating with. HORRIBLE!

fantastic authenitic Thai cuisine...everything is made fresh as you order/spring rolls are the best I've ever tasted...we go on a regular basis

horrible service, bad food. not authentic thai at all.

excellent fresh made-to-order food, the service was superb, atmosphere very nice.

i love this place and i'll keep going back!

We waited an hour to be served and when we were the potatoes were completely raw and hard, we couldn't even pierce them with our utensils...

Not very impressed.

I enjoy this restaurant from time to time. I like the patio in the summer and the decor inside as well. Its always a little awkward when you enter because they do not have a hostess but they are still quick to seat you and I have always had fast food arrival times here - my apps usually come right away! As a vegetarian I also like that you get to choose what type of meat or fish comes in each dish. Not a huge menu but lots of variety and different tastes to try. Excellent beverage menu.

First impressions as I walked in was that it seemed a very posh place, but had a very warm atmosphere. Nice esthetics. Service was very prompt, despite how busy it was. Not a large selection in the menu, but it was not hard to find something to try. Had to ask for chopsticks though, a little weird I think, but I won't hold it against them. The great thing about Thai Sun too, is that they have a patio section.