Masala Bay

We've been here a few times now and have always had a great experience. The food is fresh, hot, fast and delicious. The service is efficient and friendly. And the atmosphere is cozy and authentic.
Some here have said it's expensive, but most dishes are about $15; and worth every scrumptious penny! btw, we've ALWAYS had left-overs which we take home, cook more chicken and get another full meal out of!
We'll definitely be back! Shukriya!

We wanted to cater Biryani for around 50 people and bought one plate of lamb biryani to be sampled. The sample was good enough for us to decide on a YES. It was the worst decision we made ever. Firstly the Biryani that we paid $200 for was tasteless and not even close to the sample that we had eaten. The quantity did not seem enough and when we shared our concern, we experienced the worst customer service by getting fed up attitude. Extremely disappointed and will never ever visit Masala Bay ever again. No matter what you do do not ever cater any food. What they show is not what they give you.

We came here once before for dinner and got the vegetable curry and it was so good, all there food was really good. Then we came back for the lunch buffet and it was also really good. We decided to take an order of vegetable curry for later but it was not the same at all. Then we realized that it was one of the same dishes they had at the buffet. It was about 2pm so they may have been lazy to cook the curry and put the leftovers from the other one and gave it to us. I find that very rude, you pay about 15$ for a dish and you except to get it freshly made, not something that has been sitting there for 3 hours and that they were probably going to throw away. Also when there was no spoons the lady handed me one holding the spoon side where you eat from!

I often go for lunch. They have an excellent lunch buffet. The butter chicken is especially good. The tandoori chicken ranges from good to heavenly. If you want it closer to heavenly, wait for a fresh batch. A bit more selection would be great, but I am nitpicking. This is as good as it gets as far as Indian food goes. My only complaint is that parking is a big hassle.

My cocktail was served lukewarm with no ice, but I decided not to speak up about it. The Samosa appetizer included only 2 of them. They were garnished with a huge hunk of lettuce, 2 dry slices of cucumber, a thick wedge of dry tomato, and onion with food colouring on it. Substitute all of this garnish for one more Samosa, serve them hot, and it's worth the price.

The main course was excellent; butter chicken, a lamb dish, and Channa Masala. All large quantities and served hot. The naan bread was wonderful, best we've had.

I've eaten at a lot of Indian restaurants, and have even visited India, so needless to say I'm very picky when it comes to good Indian food, and this place is fantastic (in fact, one of only two restaurants in Ontario I've tried which I find really good).

The food is very well prepared, the spices are just right. The service is slow, and the decor is dark, and the prices are definitely high, but good Indian food is hard to come by in my opinion, so suck it up and enjoy the experience. Of course, as students, high prices are a problem, so our visits are far too seldom :-(

Obviously some people have had a bad experience at this restaurant, but I couldn't have been happier. This was some of the best Indian food I've ever tasted. Great presentation, super fast and friendly. I'm looking forward to eating the left-overs.

I don't understand the bad reviews. Maybe they are talking about a different restaurant. I've been there twice and friends have been there several times, always consistently good. Of course I haven't been there when crowded.

Good food, served quickly in a place with it's own character, what can be wrong?

absolutely delicious food! good nan especially. we went on a friday and the restaurant was very busy. the service is friendly albiet slow; there's only one waitress, but she's sweet.
i'll definitely be back!

Appetisers way Overpriced. 2 Shish Kabaab for over $11and an outdated presentation. Biryani oily . Naans dry and either left from lunch or reheated in a mirowave. Slooow service. 1 waitress and owner who floats around doing a minimal amount while waitress scurries around to get tables served.