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Recommend Restaurant?
9 people have voted
22% of voters recommend
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Restaurant Details
Official Site
Price range
$$$ ($26-$60)
Catering
Yes
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AdamG
1 Review
2011/12/29
  • DO NOT GO TO THIS RESTAURANT!
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 4
  • Absolutely horrible service.

    We waited for it to open. (word to the wise, you don't need a reservation). They treated us as if we were a major inconvenience to them and there was a feeling of hostility. The decor is horrible. You'll feel like you were in a funeral home decorated with everything bad from the 1970s. The food, although we did not stick around to try it seems over priced. When we got in the cab to go somewhere else, the driver said that he picks up people in the same situation as us all the time. DO NOT GO TO THIS RESTAURANT!

    Stay away.

  • Order: A delicious meal somewhere else.
 
isama
1 Review
2010/08/08
  • omg it was like......
  • Overall
    1.0 star
    • Food
      2.0 stars
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $100+
    • Visit Again?: Maybe
    • Party Size: 5
  • omg it was horrible it was my aunts b day and she was all like ya lets eat on a boat and every liked the idea my mom checked the site the boat lokked ammazing from the pics on the website so we went from the start i knew it was a bad resturant i only saw old waiter people and we resevred 7 people but they only had 6 chairs then we got our drinks they were horrible most of them were bland or stail and my cuzin asked the wai'ter were the drink are kept and the waiter replyed "in a jar this big" and the jar was like 30 cm from wat he said then we got our food after a hour i had fries and chicken it was soooooooooooooooooooooooo good but i had a piece of my dads fish and my moms steak they wre like the beverly flavour soda at diney world and if u had the beverly u no wat m talking about.well actuslly that a bit exagerated but ya the most stupid part was the bathroom the sink was retarted i cant even describe it mr bean probably is the cook and manager.

  • Order: chicken fingers and fries
 
jennyb
3 Reviews
2010/01/31
  • “Welcome aboard!” I must admit I entered...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $61-$100
    • Visit Again?: No
    • Party Size: 4
  • “Welcome aboard!”
    I must admit I entered Captain John’s time capsule with an open mind. As a group of friends we selected this restaurant for a bit of a laugh and to experience one of the historical tourist attractions of my home town. Little did we know, the joke would be on us. My expectations were not high, but I do believe this to be one of the worst dining experiences of my life. After being seated next to a dusty plant, and provided with laminated menus complete with spelling errors, “welcome aboard!” said our waiter dressed up like a captain. Sounds fun right? Well it’s not.

    The place smells like depression and the servers fit in with the theme quite well. My vodka soda arrived flat, the beers were actually warm, the chardonnay was tepid at best, the calamari had enough breading to sink the boat, the rice tasted like cardboard also tepid, the salad was prepared the day before as it was wilted and soggy and the vegetables came out of a frozen plastic bag. The food was worse than what you would receive in a cafeteria line, hospital, or a 600 person buffet. The best/worst part about it was that it was not cheap! Don’t ask for any help ordering. The waiter mumbled something under his breath that didn’t make sense when asked for his opinion on what was best. Weird. The dessert tray that came out was not on a charming push cart with a glass top, it was on an open plastic tray and the spoons were tightly gripped in the waiter’s hands while he struggled to describe the options. Gross. Can I please lick that spoon now that it has been sitting inside your sweaty palms for 5 minutes? I guess because we didn’t order dessert they decided it was time for us to go and promptly delivered the bill, upon asking for coffee’s the waiter looked annoyed and took the bill away. He then delivered 4 stale coffee’s fitting the tepid bill once again. The coffee came out of a pot tasting like it had been sitting on the burner since 4pm earlier that day. During the last half hour of our stay, one of the waiters loudly piled up side plates at his station that clanked every second and made it difficult to concentrate or hear the conversation.

    What a shame. I’m, sure the ship had potential but has been left to die a slow depressing death in the Toronto harbor, while tricking poor people into its dusty belly. We were prompted to settle up by 10pm, as the staff wanted to go home, thanks captain I couldn’t wait to leave.
    Consumer’s choice award stickers lined the exit doors, laughable!
    I want my money back. Next time the ship calls for boarding, do yourself a favour and stay on shore.

  • Order: vodka soda, chardonnay, calamari, caesar salad, poached sole with rice and vegetables
 
KAR
1 Review
2009/12/28
  • We were staying at the Westin Harbour Castle...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • We were staying at the Westin Harbour Castle right next door and thought that Captain John's might be a fun outing. We expected it to be a tourist trap with kitschy decor, but thought that since it had been around forever and had apparently won awards, the food would be at least mediocre. We know better now!
    First, we walked in and the place was completely silent - no music, no clatter from a busy kitchen, no hum from happy dinner conversation.
    The decor......how to describe the decor....they haven't updated it since they moved the boat into the harbour. They've just added stuff on top of all of the other stuff. There was the traditional nautical theme on the walls, but on top of that had been added every nicknack ever seen and tons of dusty fake plants.
    I was about to suggest to my husband that we leave, but the waiter came out at that moment to seat us, and I didn't want to be rude. Too bad.
    The menus were clearly photocopied and had spelling and grammar errors. (In the historical commentary, they mentioned the "most newest" addition to the neighbourhood....yeesh!)
    The menu was very limited. Some very unique items on the menu that I was afraid to order. Seafood cabbage rolls, anyone?
    We stuck with very normal stuff. DH ordered a New York strip loin cooked medium rare with potatoes and roast veggies. I ordered salmon with the same sides.
    The waiter brought out a "seafood pate" compliments of the chef. I put it in quotations because as far as I could tell, it was tuna salad. If it tastes like tuna salad and looks like tuna salad...
    When our food arrived, it looked like standard banquet fare. The steak was cooked properly, though it was the skinniest piece of steak you ever did see. My salmon was dry and tasteless. The veggies were...interesting. There was one vegetable that I thought was going to be a piece of squash. Apparently it was a barely recognizable piece of peach?! The potatoes were buffet quality and my DH had trouble slicing his with his steak knife. I didn't even bother to try them.
    My ginger ale was completely flat. (Should have been evident to the waiter when he was pouring!!) My husband ordered ice tea and was charged for his refill.
    Overall, the food was utterly horrible considering the price we paid.
    Other "interesting" parts of the experience:
    There was a woman sitting at a desk in the corner of the room having a loud telephone conversation throughout most of our meal.
    Our waiter went home in the middle of our meal - I know this not only because the host took over his duties, but because he walked past our table in his parka as he left. The maitre d' took over, although he wasn't too pleased to do so. (Not much appeared to please him).
    My DH went to the men's room and apparently it was fully carpeted with the same aging carpet that graced the dining room.
    The place seemed to have a bit of a tilt to it - as if not quite on an even keel?
    Bottom line - stay away!!!! Eat ANYWHERE else. You'll be happy you did!

  • Order: steak, salmon, roasted potatoes, veggies, clam chowder
 
TJS
1 Review
2009/12/02
  • Although the restaurant was near empty, we were...
  • Overall
    2.0 stars
    • Food
      1.0 star
    • Services
      2.0 stars
    • Atmosphere
      2.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • Although the restaurant was near empty, we were left standing at the door for about 5 minutes. We ordered onion soup...they didn't have any....the tomatoes in the salad tasted bad; they only offered one salad dressing. Menu said the meal came with a baked potato; when the meal came there were roasted potatoes. The meal was substandard, very disappointing and costly.

  • Order: Salad, salmon, halibat
 
mikem
3 Reviews
2009/11/09
  • This is without a doubt THE WORST dining...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 3
  • This is without a doubt THE WORST dining experience I have ever had!!

    "Captain" John's seafood "the best in Toronto"? I think not!

    I have eaten at some questionable establishments in my day, but this was the 1st time I've ever had to complain about my food and have it removed from the bill.

    Service is poor (the waiter spilled food on the guest at the table next to us), and sloooooow. It took 15 minutes for the waiter to come to the table and offer us drinks, it took 20 minutes to bring out the appetizers and the food is terribly overpriced and completely disgusting in portion and flavor!

    The potatoes in my "seafood" chowder were 1/2 raw.
    My "garlic shrimp" was nothing more than 6 shrimp in a bowl of oil and vegetables?!?
    After taking 2 spoon fulls of soup and eating 1 shrimp I was done!
    I will not even get into the horrible details of my wife's food, or our companions!

    The best part was after complaining to the waiter / manager about our meals and having them removed from the table they had the gall to offer us coffee and the dessert menu!

    This was a true Kitchen Nightmare that I do not even think Chef Ramsay could, nor would want to fix!

    DO NOT EAT HERE!!! There are too many other excellent restaurants in this city.

  • Order: "famous" seafood chowder featuring undercooked potatoes, and what claimed to be "garlic butter shrimp"
 
ScarboroughFoodie688
2 Reviews
2009/11/08
  • If I could give it a minus I would!! The...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 3
  • If I could give it a minus I would!!

    The service was terrible, there was a waiter there who spilled food on a customer, ignored us for long periods of time..and the food was the worst part

    The food was AWFUL, I have never tasted such terrible food, myself and another party at my table had two of our meals compensated. I am a food lover, and I have never had to do that before.

    I can't believe this place is still in business...
    on the way home we ordered Pizza Nova (****) stars for that!

    1. The Baby Shrimp were soggy and served with a large dollop of VERY ketchupy "cocktail sauce"
    2. The Clam Chowder..*shudders* just don't....
    3. Chef Salad, how can that get messed up..well
    if you want to know go order it
    4.Steamed Mussels, Absolutely Rancid, vaguely smelled like curry, had a slimy cold brown sauce...and tasted like.. if hell had a flavor.....
    (was supposed to be a marinara sauce) NOT quite

    Please just don't do it...and to think tourists go there :(

  • Order: Baby Shrimp Cocktail, Clam Chowder, Steamed Mussles, Chef Salad
 
FoodDude
1 Review
2009/10/06
  • Absolute Worst Meal Ever!!! My parents used to...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $61-$100
    • Visit Again?: No
    • Party Size: 3
  • Absolute Worst Meal Ever!!!

    My parents used to go to this place in the 80's and loved it. As a treat I decided to take them there. Boy has this placed changed for the worst. Waited for 15 minutes to be seated despite the fact that the place was virtually empty. Wait staff looked like they were kidnapped from an old folks home. Our waiter had to be 90 yrs. old. Got our orders wrong. Forgot our drinks and smelled of moth balls. Food was horrible and expensive $45 for a single lobster covered in a watery cream sauce? $15 for an appetizer of rubbery shrimps? I felt ripped off. We finished half our meals, paid our bill and left, never to return. Capt. Johns needs to be scuttled.

  • Order: I think it was food
 
Anya
1 Review
2009/06/01
  • 2/5 I dont think so! I would give this place a...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $61-$100
    • Visit Again?: No
    • Party Size: 2
  • 2/5 I dont think so! I would give this place a 0/5 if I could.. This resturant is a dump.. I decided to go here with my boyfriend for a nice evening out bad idea!! First off it took 20 minutes to seat us in a dimly lit room with no view of the lake.. When our waiter came he didnt know his right from his left.. he spilled our drinks and went to the captain to tell him and he just brushed him off.. and so he ignored the whole situation completely! at least bring napkins theres an idea! The captain didnt even come to our table and its not like our meals were cheap either..he was too busy with tourists having a party there!! over priced for poor quality food I would rather red lobster over this dump anyday might I add..overpriced rip off!! This place looks discusting from its decor to to its filth.. They have invested penuts in this place and it reflects in the entire atmosphere of this place.. I would be terrified to see what the kitchen looks like!! save your money and never go here you will be much happier!! I guess captain john recruited some people to actually give good reviews about this place.. overal this was a terrible experience I would never go back!!! poor unsuspecting tourists!

  • Order: lobster and surf and turf
 
fall3n
2 Reviews
2009/05/07
  • The first time I went there was in 2007. The food...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • The first time I went there was in 2007. The food was so-so then but still acceptable. I went back last year and it was horrible.

    The decor is a bit off. I understand its supposed to look like a ship but the tackyness is overboard. And what is this captain john everyone is talking about?..I've never been greated or even seen him before!

    We ordered the seafood platter and it had a lot less food on it compared to the first time we visited. The soup that came with it was extremely dark and tasted like soya sauce mixed with water. Everything in the seafood platter basically tasted the same. I understand frying in the same oil, but I couldn't distinguish between the shrimp, crab, or lobster.

    I don't mind paying how much I did for a nice night out, but I think I rather have gone to McDonald's and ate a fish filet instead of going there.

  • Order: Seafood platter for 2
 
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