Be the first to add a photo! Upload
  • Swiss Chalet

  • 3.0 stars
    (9 reviews, average rating: 2.8/5)
  • Cuisines: Family
  • (705) 566-4966
  • 1109 Barry Downe Sudbury, ON P3A 5Z9
  • Neighbourhoods: New Sudbury
Recommend Restaurant?
3 people have voted
100% of voters recommend
Bloglink! If you've reviewed this place on your blog,
Add your review to this page!
Restaurant Details
Price range
$$ ($11-$25)
Claim! Are you the owner?
Claim this restaurant now!
Incorrect business info? Let us know!
Jason and Kelly
2008/03/19
  • When we got to the restaurant we were greated by...
  • Overall
    2.0 stars
    • Food
      3.0 stars
    • Services
      1.0 star
    • Atmosphere
      2.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • When we got to the restaurant we were greated by some lovely people. To our dismay, the waitress was no where near as nice, she was rude, impartient, and seemed to dislike us by consistantly servivng others and avoiding us. When we got our dishes, i was given the wrong side order. When i got the fries that i ordered, they were greasy and tasted like cardboard. Kelly's 1/4 Chicken that she ordered was dry and she ended up throwing most of it away. After that meal, we ordered the dessert which was by far the best thing there.
    Aside from the food and horrible service, the area was extremely dirty. The table we were placed at had some sort of sticky substance on the table accompanied by a very dusty and dirty window sill.
    To add insult to injury, we had to hit another restaurant to actually become full. If you want a dessert then you shuld come here, besides that this place is highly unrecommended to anyone who wants a chicken or ribs.

  • Order: !/4 Chicken Dinner, Rack of Ribs
 
A
2008/02/24
  • Great service but... Have you ever noticed that...
  • Overall
    3.0 stars
    • Food
      3.0 stars
    • Services
      4.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Maybe
    • Party Size: 1
  • Great service but...
    Have you ever noticed that everything at Swiss Chalet tastes the same, regardless of what you order? The food wasn't bad but it wasn't great - very sloppily put together.

  • Order: Perogies, chicken wrap, chocolate cheesecake
 
swiss122
2008/01/20
  • Swiss Chalet is a fun enviornement weather or not...
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      5.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 2
  • Swiss Chalet is a fun enviornement weather or not i work there or not. Im seen there dining with a friend or a partner and service is met to standard. Sometimes mistakes are made and you will find that anywhere you eat. People need to understand that we are a very busy resturant at times so if you come u can guaratee customers that the food will be ready in 5 minutes if you expect that harveys or KFC would accomidate your service. With servers these people work hard to satisfy ALL of its customers so to not see your server is typical they have a lot of running around to do. Its not a very expensive place and you get a good portion in your meal. If standing in line when the resturant is clearly busy is going to throw your night off then try another resturant. Working there is a pleasure but we tend to meet expectations 95% of the time. Again errors are common in any resturant. On behalf of my self and Swiss chalet we like to thank our loyal customers and regulars for chosing Swiss Chalet and are sorry for those who are upset with there meals but keep in mind from prospective a workers standpoint the taks all of us put in assuring that your experience is good here. But in honesty is your experience is that bad like some of the critics have portrayed discounts to your next visit are given upon review of a manager. But as a guest ive seen worse meals and service but is always satisfied weather it be a meal with a friend family or a date and hope we can see many of you soon.

  • Order: club wrap with rice with a lemonade, spinach dip with a baked potatoe rootbeer
 
Conrad McDonald
2007/06/21
  • Crappy service.
  • Overall
    2.0 stars
    • Food
      4.0 stars
    • Services
      1.0 star
    • Atmosphere
      2.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 1
  • Crappy service.

  • Order: Chicken.
 
Chuck
2007/03/07
  • I have been to this restaurant for many years...
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      4.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 2
  • I have been to this restaurant for many years, when it was part of the mall. The service and the food have always been good, and I noticed that many of the staff have been the same for years. The hostess was nice and friendly and showed us to our seat right away, and our waitress came shortly, asked about our drinks and then took the order. The food came within a few minutes. The dark meat was very tasty and a decent amount. The vegetables were not quite warm enough, but were tasty. The waitress came shortly after we were finished with the food, asked if we wanted dessert and then brought the bill promptly.

  • Order: I ordered 1/4 chicken dinner, dark meat, with vegetables. My friend ordered 1/4 chicken dinner, white meat, with a ceasar salad.
 
shainer
2007/03/01
  • First off the wait for the food was very long...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 2
  • First off the wait for the food was very long approx. 40mins. seemed like the waitress was invisible,saw her once in those 40 mins. When the food finaly did arrive the chicken quesidia was burned with no chicken. My wrap was well just that a basic looking and very bland tasting wrap and a greek with dried up brown lettuce. After the meal I let the waiters know how I felt and all she did was shrug her shoulders and say we are very busy.
    This was not the first time I have been disappointed at this place, the one on lasalle, I thought may the first time was just a chance and gave it one more try. Never again. Swiss Chalet NO WAY!

  • Order: My girlfriend had the burnt chicken quesidia with no chicken in it...I had the chicken wrap with greek salad.
 
Patrick Garbutt
2007/03/01
  • My grandmother has always been a big fan of Swiss...
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $61-$100
    • Visit Again?: Yes
    • Party Size: 4
  • My grandmother has always been a big fan of Swiss Chalet (specifically the one at the New Sudbury Shopping Centre). We have returned many times but remain anonamous to the staff. I'n the 50+ times that we have gone to this restaurant, one once have we had to wait (and that was about 20 minutes. I have read the other critics review and fine that it was both out of context and misleading. When a restaurant is busy (and this one usually is beause of the quality of both food and service) a wait should be expected (and not to the extent that the previous critic would have you believe.) The comments made suggest that this critic (in real question) is looking to fill a hole (not enjoy the food) for that he may want to stop at a fry stand!!!. There are many thinngs to consider when you go to any restaurant. Is it popular? Are you going at peak hour? and is your expectation realistic? If you are going to a busy restaurant with a line, you always have the option to choose another restaurant. Yes, I too have received the wrong item, asking to have it corrected is step 1, if you decide to put up with the "misorder" then accept what you get! I'm sure that if the meal had been brought to the attention of any of the staff, it is my experiance that it will be changed in a hurry to allow you to eat with the others at the table. And lastly, if you decide to pay for something that you haven't received, you're at fault not the staff...so again it is a question of put up or shut up! What the previous critic has failed (misserabily)to see is that servers are not machines and they do make mistakes (when busy or not), the question then becomes "How did they make up for their mistake?" What governs a restaurant is supply and demand. Don't go to a restaurant, have your concerns go unheard and then complain about it afterward. Our experiance has ALWAYS been a positive one. Which explains why we go back, we don't allow one negative experiance, to dominate our opinion of any restaurant (let alone this Swiss Chalet.) Our servers have always been kind, friendly, attentive and fun. It is always your option to return to any restaurant, but in this case you may be missing out on something special because you (the critic) want to be treated like the "King of England! And as for that hour in line? It is great news for me if you leave, that leave US that much closer to good food & a table! Way to go Swiss Chalet!, and keep up the great work!

  • Order: I had the 1/4 (white) chicken dinner, and a Beer. 1/2 Chicken dinner & Beer, 1/4 chicken dinner (dark)& tea, double (dark) chicken dinner and & a ginger ale. 4 peacan pies.
 
G.F
2007/03/01
  • Very Bad place to eat, Service was horrible..made...
  • Overall
    2.0 stars
    • Food
      2.0 stars
    • Services
      2.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 4
  • Very Bad place to eat, Service was horrible..made U wait for almost an hour just for your food, meanwhile ppl who came in after us with the exact same order got served before us. I ordfered White meat, but got Dark meat..i never mentioned anything because by that time I was just hungry and wanted to eat, when I got the bill, they still charged me for the white meat anyways..had to basically yell at teh server before he even stopped near my table..Just Awful, Back in the day I remember that being a very good resteraunt, what happened?

  • Order: Chiken dinner
 
Paul M
2007/03/01
  • Waited over 1 hr for food, only had 2 people and...
  • Overall
    2.0 stars
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 2
  • Waited over 1 hr for food, only had 2 people and we both ordered the same thing. Horrible service, extremely slow.

  • Order: Quarter Chicken Dinner
 
Nearby restaurants
Jak's Diner
3.5 stars
< ½ km
Stelios
3.5 stars
< ½ km
Pat & Mario's
3.5 stars
< ½ km
more nearby