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  • The Great Canadian Wing King

  • 3.0 stars
    (11 reviews, average rating: 3.1/5)
  • Cuisines: Fast Food
  • (905) 564-9464
  • 309 Grays Road Stoney Creek, ON L8E 1V6
  • Neighbourhoods: Fruitland
Recommend Restaurant?
9 people have voted
22% of voters recommend
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Restaurant Details
Price range
$$ ($11-$25)
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Jack
1 Review
6 months ago
  • Total LIE! Wing King is awesome !
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 2
  • I have a HUGE problem with the lie below. I am one of the drivers that was involved in this delivery and the store not only recorded every single phone call but had multiple people involved with this and if you don't stop lying and trying to slam this business there could be legal action! You called, the very nice female owner tried to talk you out of the delivery do to how far away you were. You call back and place the order anyway. She tells you that it's really far and that due to this there is NO TIME GUARANTEE plus it would take at LEAST an hour. Then at just an hour you call back completely rude and demand that your food be there right now! The polite female tells you that your order left several minutes ago and should be there soon. You called back again to cancel! They called the driver who then turned around! Then you call back AS RUDE AS CAN be and wanted to know where your food was. The driver turns around and goes back. Then you wouldn't let her in the apartment and she stood and messages dispatch for 20 min. You call the restaurant back again and threaten them and tell them you don't want the food. In this industry this is referred to as a DINE AND DASH OR FAKE ORDER! You wanted to pay with separate bills but one of your friends paid by visa and you even called visa and lied to them saying the store had no authority to charge your card. YOU IDIOTS ACTUALLY TRIED TO TELL VISA THIS STORE COMMited fraud! They played the recording back for visa and visa put the charge through! You wasted over $100 of food. 2 drivers time and gas who actually do this for a living and then try and slam them. FYI delivery companies keep a blacklist of people like you! Wing King's food and service is awesome!
    You're a liar!

  • Order: Delivery
 
5 months ago

Recent Comment by: SamanthaF

contination:
"...Get your business together and provide better customer service. I am not the only one that reviewed your company as horrible customer service. You and your wife are IN DENIAL if you think the customers are the problem."

see all comments
SamanthaF
1 Review
6 months ago
  • DISGUSTING
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 5
  • We placed an order last Friday at 7pm and they told us it would take an hour for delivery, which was fine. After waiting patiently for an hour and a half, we called the store to asked if the food was on its way. The owner of the store came on the phone and said very rudely that she told us it would take longer than an hour and hung up the phone! We called back 20mins later to cancelled our order because we had waited an hour and 45mins when they initially said an hour. They said they weren't going to cancel our order and that we still had to pay for me. The woman owner hung up the phone on us again. We tried calling back multiple times but the owner kept hanging up. Initially, when we placed the order over the phone, they said their debit system was down so if we wanted to pay for it with a VISA, we had to do it over the phone. Since we thought this business was legit and had to follow the ethics of running a business, we went ahead and gave them our information. Well, at 9:45pm, we had a knock on the door. It was our food. So after almost a 3hour wait AND after canceling our order, they still demanded we take our food and pay for it. We refused and sent them on their way. They charged our credit card STILL after we did not accept the order when it came almost 3 HOURS LATE. We have contacted VISA and the Hamilton Police Station to investigate further. DO NOT GIVE THIS COMPANY YOUR BUSINESS. The owner has an disgusting attitude and is over all very rude. It felt like I was talking to a mouthy teenager.

  • Order: Wings
 
5 months ago

Recent Comment by: SamanthaF

You, as being the owner, need a reality check. If more than half ur customers wrote these reviews about ur horrible customer service,which u have clearly demonstrated throughout the posts you made after I made on Urbanspoon etc,then u ARE the problem

see all comments
SDD
37 Reviews
2013/04/23
  • Time???
  • Overall
    2.0 stars
    • Food
      3.0 stars
    • Services
      2.0 stars
    • Atmosphere
      2.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Maybe
    • Party Size: 2
  • Picked up wings here twice. Each time I was asked to pick up in 30-40 minutes. Each time I had to wait and extra 10-15 minutes. I've worked in a restaurant many years ago and a pound of wings takes about 10 minutes to prepare. I don't know what these guys are doing. Wings are not a good "take out" item. They get soggy on the way home, even without breading. The taste was fine but the waiting???

  • Order: wings
 
fernando
3 Reviews
2012/12/01
  • Concerned Consumer
  • Overall
    2.0 stars
    • Food
      4.0 stars
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $0-$10
    • Visit Again?: No
    • Party Size: 1
  • I ordered 3 pounds of wings, when i took them home i weight them, there was 1.4pounds with the box. I called to voice my concern and was advised to call back on Monday to speak to the owner. He advised me that wings are 3pounds prior to frying them and that they lose some weight during this stage. Since when does one lose more than half of the weight of anything while cooking it, nonsense and not even a good excuse. This was not an acceptable response and i feel cheated. Sad part is that the wings tasted really good, but if you cheat your costumers you do not deserve my business

  • Order: wings
 
Mike
2 Reviews
2012/10/03
  • The BEST BETTER THAN CHAPS!
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $0-$10
    • Visit Again?: Yes
    • Party Size: 5
  • Wish it were eat in. it's awesome. Prices are great. wings were huge and breaded...I will be back over and over. my new wing place!

  • Order: $5 buck Tuesday
 
Mike
2 Reviews
2012/10/03
  • Amazing
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $0-$10
    • Visit Again?: Yes
    • Party Size: 3
  • you people are crazy! Wings up is so overpriced (almost double) red rockets have the rudest staff and always get the order wrong. so I went to Wing King first of all the have $5 bucks a pound on Tuesday! busy place. Wings were huge and breaded and sauced to perfection. I am there every Tuesday and although it's very very busy the staff have always done their best and the owner cares about his business. THE 100% BEST WINGS EVER.

  • Order: 5 POUNDS FOR $25
 
spyridus
40 Reviews 2 Helpful
2012/06/08
  • Just Ok
  • Overall
    3.0 stars
    • Food
      2.0 stars
    • Services
      3.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $0-$10
    • Visit Again?: No
    • Party Size: 2
  • Driven by here so many times, finally stopped by and picked up 3lbs of wings (two flavours) and I was so not impressed. First, they were not cooked enough (they were soggy and very fatty). The regular sauce was way too sweet (and there was way too much).
    I won't bother coming back, instead I'll stick with Red Rockets. Red Rockets & Wings Up are WAY better and you get your money's worth.

  • Order: 3lbs Wings
 
2012/10/03

Recent Comment by: Mike

Wings up is almost double the price and the wings are half the size - you're crazy

see all comments
DeeV
1 Review
2011/10/01
  • Will not order from here again...ordered a meal...
  • Overall
    3.0 stars
    • Food
      3.0 stars
    • Services
      2.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $0-$10
    • Visit Again?: No
    • Party Size: 4
  • Will not order from here again...ordered a meal with fries and salad, paid the price for more $$ combo, was evan asked what salad i wanted..when order was brought home, it was the cheaper combo with garlic bread, not what i ordered and still charged for higher price..while i was waiting for the order a call came in saying they forgot the pop in their order...not hard to get it right....

  • Order: combo
 
LauraW
1 Review
2011/04/13
  • Family Feast
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      4.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 4
  • We had ribs and wings and both were yummy. The portions were generous and the taste was fantastic. The whole family enjoyed it and there were NO leftovers!

  • Order: Wings, ribs
 
amm
12 Reviews
2010/11/12
  • BURNT OFFERINGS
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 2
  • Awful food very disappointing wings. They were covered in pin feathers and did not have enough sauce. Also the packaging was awful what little sauce there was on the wings was stuck to the cardboard box... not a very bright way to package wings. Everything was WAY over priced for the amount!
    Everything else we ordered was BURNT. Fries were burnt, deep fried pickles were burnt (oh my they were a disgusting mess), onion rigns were burnt. Its a shame we didnt check the food before we got it home because I would have demanded my money back!
    We gave this place 2 trys and it was worse the second time and we will not be back!

  • Order: wings, fries, onion rings, deep fried pickles
 
2012/10/03

Recent Comment by: Mike

Holy exageration! never had any experience like that there infact, total opposite - literally couldn't disagree more. great wings, great price, great service - you're crazy!

see all comments
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