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  • Boston Pizza

  • 3.5 stars
    (15 reviews, average rating: 3.4/5)
  • Cuisines: American (Traditional)
  • (519) 542-7500
  • 1400 Exmouth Street Sarnia, ON N7S 1P3
  • Neighbourhoods: College Park
Recommend Restaurant?
12 people have voted
42% of voters recommend
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Restaurant Details
Price range
$$ ($11-$25)
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AlisonD
1 Review
2012/12/10
  • Excellent!
  • Overall
    5.0 stars
    • Food
      4.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 4
  • We have visited Boston Pizza numerous times and always enjoy it. Our last visit was exceptional though! The service was excellent and our waitress was very attentive, polite, and interacted great with our children. Our food arrived quickly and tasted delicious. We had the Southwest Skins which is one of our favourites and I tried the Pulled Pork Sandwich with cactus cuts! I was very pleased with everything.

  • Order: appetizers, entrees, drinks, kids meals
 
debbie
1 Review
2012/01/08
  • strike 2 boston pizza!
  • Overall
    2.0 stars
    • Food
      1.0 star
    • Services
      2.0 stars
    • Atmosphere
      2.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 2
  • This was our second visit and the first one wasn't good either, but everyone has a bad day so we gave it a second chance. The first time we ate in, service was slow, pizza was cold and tastless. Last night we got take out, service was better but
    the toppings were sparse, the crust was tough and bland and the price was too high for a bad pizza!
    2 strikes against boston pizza!

  • Order: pizza
 
2012/03/02

Recent Comment by: SarniaFoodie714

Hi Debbie,
Please contact us. We would appreciate the opportunity to discuss any problem you may have had. We value your opinion and only wish we had seen this sooner. Hope to hear from you soon.
Barb Brazeau
Boston Pizza Sarnia

see all comments
SarniaFoodie714
1 Review
2011/05/17
  • Absolutely the best food and service!! The patio...
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 5
  • Absolutely the best food and service!! The patio is great even has a tv!! Could not be more then impressed. The staff actually look like they love working there!

  • Order: pizza, wings, pasta
 
JCW
13 Reviews
2010/02/16
  • NOT impressed. Sorry to all those that enjoy this...
  • Overall
    2.0 stars
    • Food
      2.0 stars
    • Services
      2.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 9 or more
  • NOT impressed. Sorry to all those that enjoy this place, but I really don't understand their policys, and service! I went with a large group of friends, and we all ordered an appatizer, and shared. The food was FAR less than impressive, and I found a lot of it bland, or boring. We also had drinks. This is what shocks me. I noticed there was a chip in the glass I was served, but didn't say anything - until I was drinking and all of a sudden had a large shard of glass in my mouth! I complained, and the only thing they did for me, was dump the rest of my remaining drink in another glass. No offer for another drink, no compinsation or anything! I'm sorry, but I will definatly NOT return to this establishment. Lets not mention that they are overpriced for the quality of the food you recieve. I have friends that love this place, but I must say - HATE IT.

  • Order: various appatizers, drinks, did not order the glass shard
 
LeeshaM
2 Reviews
2009/11/07
  • This has become one of the restaurants my family...
  • Overall
    4.0 stars
    • Food
      5.0 stars
    • Services
      3.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 3
  • This has become one of the restaurants my family eats at when we eat out.
    The food is always good and the service is acceptable.
    The only problem is you can't sit in the bar area under the age of 19. Some of the servers at Boston Pizza follow the rule and some don't.

  • Order: pasta,pizza,lasagna, 2 cokes, 1 mocktail.
 
ron & stacey
2008/10/24
  • Unbeatable
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 2
  • The best service, food and atmosphere in town. Well worth the price, although it was quite comparable to many others in town!

  • Order: Pizza & Pasta
 
joedionne
1 Review 1 Helpful
2008/10/06
  • im still shocked
  • Overall
    2.0 stars
    • Food
      2.0 stars
    • Services
      2.0 stars
    • Atmosphere
      2.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 4
  • Im still shocked by the experience we had a Boston Pizza
    We got a table right away and sat in the bar area.
    Waitress came over and took our drink order and went back behind the bar. After waiting five minutes or so i started looking in her direction.. when she made eye contact, while taking a drink break, she had a startled look as if to say "i forgot their drinks" she then made the drinks and brought them over saying that she was waiting for a new bottle of vodka from the back... didn't believe her for a second. She is right there in front of us and we can see her... why lie to my face?
    at this point we ordered appetizers which came out in a resonable anount of time, but the food wasn't very good, the nachos were sparingly covered with meat and chz. The wings were greasy and small. Our pizza came out and was a little burnt, we prefer our pizza not crispy which this clearly was with a few black spots were it was burnt. I mentioned this to our waitress and she said she would speak to the manager. After a few minutes she came back and informed us they could make us a new one but we would have to pay 1/2 price for it. I asked to clarify with her that to get my food the way i wanted i would have to pay 1 and 1/2 times the price because they burnt it? to which i was told that is their policy. Needless to say we ate the first pizza which we didnt enjoy and left right after, would have stayed for more drinks if we weren't so upset. Went to another local restaurant/bar to have drinks and our experience was excellent... needless to say we go to Crabby Joes now instead of Boston Pizza

  • Order: nachos, wings, pizza, booze
 
???
2008/05/25
  • Great Food/Service
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 2
  • I really can not understand people's bad experiences with BP.... I live out of town (where we also have a BP- which is horrible) however we drive to Sarnia. In Sarnia the service is outstanding, the food great and the atmosphere is comfortable.

    It is true it is not as cheap as going to McDonalds, BUT I really do think that you get what you pay for.

    I will definately be returning!!!!

  • Order: chicken parm, ravioli, thai chicken bites, salads.. etc.
 
Brad J
2007/06/23
  • This really burned me I ordered the pad thai its...
  • Overall
    2.0 stars
    • Food
      1.0 star
    • Services
      4.0 stars
    • Atmosphere
      2.0 stars
    • Price Range (per person): $61-$100
    • Visit Again?: No
    • Party Size: 4
  • This really burned me I ordered the pad thai its sappost to be a thai noodle and it was in the menu with having such a noodle lol and when it came it was a fettichine noodle i asked the waiter and he said oh thats the way they cook it lol

    So why not call it a spicy fettichine dish with thai sauce lol

    I will never go back till they get a cheif that knows the difference bettwen a thai noodle and a fettichine noodle lol

  • Order: I ordered the Pad Thai girl friend ordered taco salad two kids ordered pizza
 
2010/10/18

Recent Comment by: LG1

Just so you know, the cook opens a package. There are no Chefs at any Chain restaurant. But I wholeheartedly agree.

see all comments
JP Roszell
2007/03/01
  • We stopped by for our first time about 9:00 p.m...
  • Overall
    2.0 stars
    • Food
      2.0 stars
    • Services
      1.0 star
    • Atmosphere
      4.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 3
  • We stopped by for our first time about 9:00 p.m. on Tuesday Jan 30 because of the location and the interesting exterior of the building. We ordered and then waited ... and waited ... and waited. Finally, we were told that the order hadn't printed in the kitchen ('printer out of paper') and that it would be another 10 minutes. And we waited ... and we waited ... and I almost began to think the staff were hiding.

    We also waited to get our bill - and it wasn't until we stood up and started to put our coats on that we got the tab.

    The best food in the world will not make up for indifferent service, and we will try other pizza places in Sarnia before we go back to Boston Pizza. Too bad - some staff training on how to recover from an incident like this might at least go some way toward salvaging the customer, but we didn't feel any effort at all was made. Where was management?

 
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