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  • Japanese Village Teppan Steak & Seafood House

  • 3.0 stars
    (25 reviews, average rating: 2.7/5)
  • Cuisines: Japanese, Seafood, Steakhouse
  • (613) 236-9519
  • 170 Laurier Avenue West Ottawa, ON K1P 5V5
  • Neighbourhoods: Somerset, The Core
Recommend Restaurant?
5 people have voted
80% of voters recommend
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Restaurant Details
Price range
$$$ ($26-$60)
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ybor
2 Reviews
2011/06/09
  • Use to be amazing!
  • Overall
    2.0 stars
    • Food
      3.0 stars
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: Maybe
    • Party Size: 5
  • I have been visiting this restaurant for years and it use to be incredible, the place was kept up and cleaned, their sushi bar was very good, the food was excellent and their cooks were interesting and good at what they did, their sauces were the best...... what happened? I believe that at some point the place was sold and the new owners do not seem to be interested in keeping the reputation this restaurant once had. They did not keep the place clean, not sure if the Health Department has been there, but the place is gross! The sushi bar is non existent, their sofas are ripped, ceilings have layers of dust hanging from them, the carpet is full of grease, and their decor has not been cleaned in years. The sauces are either watered down or the new owners did not buy the receipy from the previous owners. The food is still good, that is, if you can close your eyes and not look at the dirt around you.

  • Order: Filet mignon and lobster
 
soccerboy
1 Review
2011/02/25
  • Worst Service EVER!!
  • Overall
    1.0 star
    • Food
      2.0 stars
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 4
  • Food was just any kind of food that you can find at home..It's just that they cook it in front of you..that's about it.
    Service...The worst Ever.!!!
    They are lack of servers..everytime I need something, I have to look around to find my server..
    And servers are not kind at all..
    And at the end..they wanna kick us out so badly so they can put new customers on our seats.
    Menu never changes, place never gets better
    Just terrible experience for me...
    Never go back there!!

  • Order: Filet Mignon
 
patron24
1 Review
2009/05/18
  • This is by far the WORST restaurant I have ever...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $61-$100
    • Visit Again?: No
    • Party Size: 5
  • This is by far the WORST restaurant I have ever frequented in my life. I had ordered the sushi which tasted rotten and fishy. The other teppanaki items on the menu was too salty including the soup. Management was very rude when I told them about the rotten sushi and even charged us for it. Overall, terrible value for the over priced menu. We will be telling all our friends never to go. We will definitely not return and recommend you save your money and go elsewhere.

  • Order: sashimi, chicken terriyaki
 
Insane_D
1 Review
2008/10/29
  • Loved it!
  • Overall
    4.0 stars
    • Food
      5.0 stars
    • Services
      4.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 6
  • My friends invited us over for a party dinner, and I must say that I'm quite excited to go back! The food was to die for, the cooks were funny and yet serious (As are Japanese people most of the time) and we had a blast! The only thing I didn't feel comfortable with were the waitresses. A lot of them were Japanese, and had a bare understanding of english. Yet, they didn't mess up on any order even though we would stumble on our orders ourselves! Japanese people are like that, they're serious and polite, which people can misunderstand especially around here. We even shared Sake with the man cleaning the grill! (Which was about 15 mins after we were done eating.) Yeah, the pace is fast, but I love it. No waiting in between and you know your food is on the way!

  • Order: Sushi entree, Teriaki Chicken, Bite-size chicken
 
Karen
2008/10/23
  • decor disgusting, food delicious, reasonable price
  • Overall
    2.0 stars
    • Food
      4.0 stars
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $100+
    • Visit Again?: Yes
    • Party Size: 6
  • I started eating at the Japanese village about 15 years ago and find the food to be the best Japanese I've had in Ottawa. Friends who have had sushi have not been impressed.

    Our most recent visit was the worst so far. The portions keep getting a little smaller, the dining room dirtier, the service was terrible. I'm not sure if the staff was rude or stressed out due to understaffing? We always feel too rushed and this time decided to order a few more drinks and take our time. This did not seem to go over well with the wait staff, getting a comment while being served my third sayanora coffee about how "sayanora" means goodbye. I wish I could say I would not go back, but I don't think I could live without their sauces. This is probably exactly why they never do anything to better themselves as a restaurant. Well...I can only hope that next time they have cleaned their washrooms.

  • Order: filet and chicken, lobster, salmon, shrimp sayanora coffee!!
 
judy
2008/09/07
  • Good food but place needs a facelift
  • Overall
    3.0 stars
    • Food
      5.0 stars
    • Services
      3.0 stars
    • Atmosphere
      1.0 star
    • Price Range (per person): $61-$100
    • Visit Again?: Yes
    • Party Size: 2
  • Excellent tasting food and the service from the waitresses is fair.
    The establishment is downright dirty and needs a facelift. The carpets are stained, the visible airvents are "caked" with dust, the washroom smells and needs to be thoroughly cleaned - I have even seen in the past mould in the sink. If this is what a customer can see, I have serious questions about what the kitchen looks like...

  • Order: Steak dinners x 2
 
ashlyn1118
1 Review 1 Helpful
2008/08/21
  • So much fun!
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      5.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 2
  • This was the best place I've been in a long time. The way they make the food in front of you is just so entertaining and different. They are very polite and tend to each person very nicely. You get to try a piece of whatever you are eating and approve it before they serve it to you. I also love the atmosphere, very fun! I would most definetly go back

  • Order: Shrimp, Scallops, Steak
 
Regular client
2008/08/18
  • Use to be a very good restaurant!
  • Overall
    3.0 stars
    • Food
      4.0 stars
    • Services
      2.0 stars
    • Atmosphere
      2.0 stars
    • Price Range (per person): $100+
    • Visit Again?: Maybe
    • Party Size: 6
  • I've been eating at this restaurant for over 20 years and I must say that in the past approx. 6 - 7 years, the place is dirtier than ever. In the past couple of years, their sauces have changed; not sure if the owners are the same, but it's not the same sauces as they've been serving in the past.
    For the entrance: the sushi bar, is no longer a sushi bar, it looks like it's a counter/cabinet that just sits there collecting dust. The sofas are torn and dirty, the carpeting is not something I want to think about.
    Service: the cooks are good and know what they're doing, but the servers have never been adequate. Slow with the sushi and the timing for when the rest of the meal will be served is not considered; they never ask us if we want another drink, we have to look around for the waitress or wave.
    Food: Sushi is good, but comes late. The food is usually very good quality, but for the past couple of years their sauces have changed. They use to be a lot better. Filet Mignon, shrimps, chicken are all very good. It seems that the sesame sauce has been watered down.
    Why I've I been going to this restaurant: Our family enjoyed the experience and the food and we always believe that maybe, they'll have cleaned up the place. Unfortunately, I believe that this was my last time at the Japanese Village, it's just too dirty for my taste! Where is the health inspector when you need him!

  • Order: sushi, seafood, steaks, chicken, beer, soft drinks,
 
FrancoisM
2 Reviews 1 Helpful
2008/08/08
  • Inexperienced waitress, food ok to good
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      3.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Maybe
    • Party Size: 2
  • The atmosphere itself is nice, they cook right in front of you. The waitress was really bad at her job, she didn't even understand us and she didn'y know how to open a wine bottle, she left the wrapper on while trying to remove the cork, and the opener is the old eared one, yikes, give her better tools, please!

    The food: the free soup is a simple broth, not very good, the free shrimp were good though only 2 per person, the vegetables are good on the grill, the sauces also good. The steak was very tasty, and the sushi was good. the calamari was a little overcooked, I wouldn't order that again. The green tea we had after our meal was just aweful, tasted burned... worst I ever had. A little pricey for what you get, although they do cook in front of you and you have to share table with some annoying people sometimes.

  • Order: Maiko steak, sushi, calamari, wine
 
Very Disappointed
2008/03/15
  • Let me start by saying that the food itself was...
  • Overall
    3.0 stars
    • Food
      4.0 stars
    • Services
      2.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Maybe
    • Party Size: 9 or more
  • Let me start by saying that the food itself was very very good and the cooks who prepared our meals for us were personable and courteous. All in all the food and the cooking staff were very impressive. Unfortunately our experience was incredibly soured by the waitress who was assigned to our table. The waitress was curt and actually hushed me when I attempted to order a drink, then after taking my order failed to bring me the requested beverage. The waitress then proceeded to bring a bill with a soft drink charged to us and although she crossed it out when we pointed out that the soft drink was not served - when she rang in our bill she charged us for the beverage and underhandedly returned our change minus the cost of the soft drink. I am very upset that an establishment where two people easily spend $100.00 for a meal would think it appropriate to charge for items not provided. I mean really when your customers drop a bill on a meal for two it would be appreciated if you could own up to your errors as a waitress and not be underhanded - I feel that this reflects poorly on the experience as a whole and left with no real desire to ever return which is unfortunate because the food itself is so good.

  • Order: Tempura appetizer, Steak and Lobster, Steak and Scallops , Sake, Water, Coke -that was never served.
 
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