Planet Hollywood Niagara Falls

The service was slow. The seating plans are bad. The waitresses were the only good thing in the restaurant (from what i experienced). and my steak was so dry, i thought they just had it sitting there for a while, and my side vegetables were cold and felt microwaved. my mashed potatoes looks like it got scooped from a bucket. either than that, the birthday dessert was delicious, but not one of the best places to go to.

wait staff was very friendly and helful but food was disgusting and overpriced. ribs were tuff, salmon was dry and the salad that came with out meals was wilted and absolutely apauling. we realy liked our server but insisted on speaking with a manager. It appeared that the waiter could not find the manager and she took 15 minutes to come to our table which is ridiculous. When she arrived she was very rude and inconsiderate. I believe her name was Peggy or something that started with a P. She didnt seem to care that we had been very excited to visit planet hollywood niagara falls and were extremely dissappointed with out meal. Once again the service was spectacular, the food was horrible and that manager needs to be canned immediately.

Waited to be seated , had to walk across the restaurant to get somebodys attention . seated after 10 min of walking around . finally when we were seated , no one came to our table , waited 15 min . told a waiter no one has served us , he didnt seem to care . so we left .

worst food Ive ever tasted.
Salads brown and wilty, lasagna old, just plain horible.
horrible experience with service also.
waited 20 minutes at the door and it wasnt even busy,
hostess was not pleasant as well as the server had the personality of a door knob.
must be ran by a kitchen manager becouse a chef would not put out that quality of food.
would recomend this to anyone.
will not return again.

Despite the fantastic decor and interesting memorabilia, I would not return to this restaurant as the food was horrible, definately not worth the price. The service was less than average and the staff were rude. You are definately paying for the name here. We were very disappointed.

it is a very nice place to see but the service was very long. it took an hour for the bill only and there was a mistake of 2 fulls rib over on the bill.

Food very bland and not worth the expense. We ordered salads with our meal and the lettuce was stale and limp...I could not finish mine. My Husband had the Fajita dinner...not much meat came with meal. Wait staff friendly but not readily available. Location is good and ambiance is "cool", but I will not be going back.

Our waitress was awesome. First time there. Impressive place. Food was not bad. Drinks were good, but a bit pricey.

Overly priced, horrible food and very slow service.

I loved it there, everyone was so helpful and for the first time i actually saw a clean bathroom.