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  • The Buttery

  • 2.5 stars
    (14 reviews, average rating: 1.9/5)
  • Cuisines: American (Traditional)
  • (905) 468-2564
  • 19 Queen St Niagara-On-The-Lake, ON L0S 1J0
Recommend Restaurant?
3 people have voted
33% of voters recommend
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Restaurant Details
Price range
$$$ ($26-$60)
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the buttery
2008/09/05
  • Great fish and chips
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      4.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 2
  • My husband and I enjoyed a quiet dinner, we had french onion soup and baked brie to start. The soup was wonderfull. Our fish was done in a light beer batter was great with a pint of beer, the fries could have been better. Our waitress was fun and had a good knowledge of the town.

  • Order: Baked brie, fish and chips, french onion soup
 
Darryl from Delaware
2008/09/02
  • Walk on by, walk on by........
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $61-$100
    • Visit Again?: No
    • Party Size: 2
  • Having just returned form a great week cycling around Niagara on the Lake I felt compelled to report our brutal dining experience at The Buttery restaurant. My wife and I having cycled 80 km where looking forward to a nice dinner and being a beautiful evening elected to eat at the Buttery on its outdoor patio. There were warning signs as we entered, dead flowers in the outdoor boxes and stained carpet on the patio (why carpet an outdoor Patio???). The restaurant was busy though and having locked our bikes up we pressed on in and were shown to a patio table. We ordered drinks from our less than enthusiastic waiter and ordered an baked brie with roasted garlic appetizer. The waiter delivered our appetizer and to our amazement we were served three warmed slices of brie with a scoop of marmelade and 5 raw garlic cloves????? We complained to waiter and he apologized and offered to remove it from our bill. Our main courses arrived Crepes (rather Crepe) for my wife and 1/2 chicken for myself arrived. The crepe was completely unremarkable and the 1/2 chicken left me wishing I had gone to Swiss Chalet. The accompanying vegetables were amazingly both overcooked and undercooked laking any flavor......how much effort is there in sprinkling a little lemon pepper and sesame seed oil on veggies??? The bill came $92 and of course the appetizer had not been removed the waiter claimed he had forgotten. This restaurant is busy because it is in a great location to bad they have not chosen to take advantage of it. Later that evening my wife and I having consumed some of our wine finds of the day were making up reviews for this joint and we came to decision that considereing our poor experience a name change was in order........The Buttery should change its name to the Buggery because when you leave you feel like you been bent over and served!

  • Order: baked Brie with roasted garlic, Crepes, 1/2 chicken special
 
Birthday girl
2008/08/23
  • Very sad to have chosen the Buttery
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 5
  • Food was scary. There was a noodle in the salad with the quiche. Where did that come from? Crepes were supposed to be served with fresh fruit. Fresh fruit to them meant an inedible sliver of pineapple, a tiny but edible orange slice and the most disgusting strawberry I have ever seen. Service was awful. Waitress forgot drinks and brought requested items (tartar sauce) to table after meal was finished. A side of French fries was 10 french fries. Bathroom was filthy. Yuk !

  • Order: quiche, fish and chips, feature of the day,crepes,coffee,ice tea, beer
 
I M & SEC
2008/08/04
  • IF YOU'VE READ A GOOD REVIEW - IT WAS YEARS BACK
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $61-$100
    • Visit Again?: No
    • Party Size: 2
  • Dreadful, ghastly, and just plain nasty. We were ignored whilst we stood for 5 minute waiting to be seated. The 3 staff we could see were far too busy polishing glasses with a horrible manky looking tea towel or walking by us in a 'glazed' zombie-state with jugs of water that they didn't actually put anywhere, they just walked around looking like zombie water-bearers. The waitress walked to us at an angle as though she were on a listing boat. Her coiture was a dirty black dress, bear legs, black wrestling boots and black ankle socks and for all the world looked like Mrs Overall from Acorn Antiques (UK sitcom). The food was poor. The steak had, in a previous life, been someone's shoe leather apparently. A third of the meat was a lump of grissle and fat. The mashed potato had so much chopped garlic in it that the one who consumed it became something of an outcast at the theatre a little later. The pasta sauce was so thin that it had run off completely, so basically I had a bowl of boiled pasta with a few shrimps on the top. Rubbish! To round the evening off, it gave us terrible indigestion, and not to put too fine a point on it....... a whole load of 'gatric problems ! the day after. Do yourself a favour..... if you can afford the time and the little wait, eat elsewhere, and if you can't afford it, just have an ice cream to take off the hunger pangs and GO HOME and eat.
    THIS PLACE IS DREADFUL IN THE EXTREME - HOW CLEDAR CAN I BE?!

  • Order: Steak with creamed potatoes and Pasta with Shrimp
 
JJD
2008/07/03
  • Don't even bother ...
  • Overall
    2.0 stars
    • Food
      2.0 stars
    • Services
      3.0 stars
    • Atmosphere
      2.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • ... Unless you want to be seated in a moldy smelling setting with stained carpets. We had to wait more than 15 minutes before our waitress finally acknowledged us. The food was OK, but certainly nothing special for the quality or portion size. Way overpriced. I wouldv've gotten better value and quality at the local Burger King. And why is the local wine so expensive. They literally get it from down the street! I would imagine that if the town wanted to encourage sales of their wines, they would make it a little more affordable at the restaurants. Dont bether with this place. A meal that was worth $25 cost $60. Go spend your money at the outlet stores in Niagara.

  • Order: One glass of wine, Fish & chips, Steak
 
Jim's review
2008/03/17
  • As someone who dines out a lot, one has to learn...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      2.0 stars
    • Atmosphere
      1.0 star
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 2
  • As someone who dines out a lot, one has to learn to take the rough with the smooth, however, I was not prepared for this.
    After being seated in a dark, drafty corner by a maitre'de who looked like he had just received some bad news, I took a gamble and ordered the 'Buttery Hamburger', which according to the menu was something special that was a creation of the Buttery's own kitchen. It arrived, and it was apparent immediately that the patty was some sort of pre-formed frozen puck, barely cooked, and oozing some sort of brown liquid. It appeared somewhat beef-like covered with the saddest piece of tomato I've ever seen. I don't know where the Buttery gets their meat from, but I didn't know that Canadian Tire was in the catering business. Being extremely hungry, I had little choice but to actually eat it, even though there were some peculiar smells originating from it. Leaving the restaurant I was saddened to think that I paid $12.00 for the opportunity of making myself sick.
    Fortunately, 24 hours has passed and I haven't received food poisoning, so I guess I'm in the clear, albeit, a little wiser...

  • Order: The Buttery Hamburger
 
Jennifer DiCresce
2007/07/17
  • I don't know how anyone could find this food...
  • Overall
    2.0 stars
    • Food
      1.0 star
    • Services
      4.0 stars
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • I don't know how anyone could find this food acceptable, especially for the price. We asked to be seated inside, and found ourselves in a dark, cold dank atmosphere next to a dirty, moldy bay window. The ice tea was swampy tasting and 80% ice. The menu was unimaginative, and I would consider myself lucky if it tasted merely bland. My green salad was to be accompanied by seasonal vegetables, which translated to rubbery, rusted bell peppers and some spanish onion. Neither of us wanted to take a chance on the shrimp served with the (surprisingly) adequate noodles. Mostly disgusting. Service was prompt & friendly.

  • Order: Iced tea, Potato & leek soap, green salad, and seafood fetticine.
 
Marilyn
2007/07/16
  • It was a beautiful day so my boyfriend and I...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 2
  • It was a beautiful day so my boyfriend and I wanted to have some drinks on the patio. The Buttery only had a few patrons occupying the patio and approximately 6 tables available, so we took a seat. After telling our waitress we wanted a few drinks, she rudely told us that "the patio is reserved for dining guests only," and that we would have to go inside. We then went to the Prince of Whales and had a few local brewery beers and had exceptional service!

  • Order: We were going to have some alcoholic drinks.
 
J McCrindle
2007/03/01
  • Food was served cold and the duck and parm...
  • Overall
    2.0 stars
    • Food
      2.0 stars
    • Services
      4.0 stars
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • Food was served cold and the duck and parm appetizer was almost inedible. Service was fine but not outstanding. Dessert was ok but also served cold.

  • Order: duck and parm appetizer grilled polenta blackberry crumble cheesecake house red
 
JOHN IN ST. LOUIS
2007/03/01
  • Dinner out on the porch. Service was excellent...
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      4.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $100+
    • Visit Again?: Yes
    • Party Size: 2
  • Dinner out on the porch. Service was excellent, as was the food. We had French Onion Soup and Lobster Bisque, both of which were fantastic. I had the Halibut and my wife had some form of lobster dish. Great evening, would recommend.

 
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