Sam Woo Restaurant

If you know how to speak chinese then i think you be serve better! I am chinese but was born in canada. The service is horrible first off the waiter don't understand english then the way they set the plate chopstick and napkins is scary . They throw the plate at you with wet chopstick and very cheap on napkins .I waited 45 minute for food and it came out wrong order. The waiter got upset when i asked for napkins, the waiter is very rude , the women who sit at the counter take forever to get your bills. I will never visit there again!

This restaurant may have better food than most Chinese restaurants in mIssissauga (those living in the area know what I am talking about)... however, the service at that restaurant is awful... That owner lady sitting behind the counter is the worse... even the waiters are snappy and rude.. I vowed never to go there again.... I rather drive further to Markham and Scarborough and pay for better food!

I have been to Sam Woo several times, the service is great because all persons will serve you and you can ask them for anything at anytime. My best experience with Sam Woo was a few years back when I took 5 other people and it was just after 11:30pm. The Cook and Owner invited us in and told us to order whatever we wanted and we sat and ate and they told us to take our time. They sat at another table and waited on us and it was just a pleasure to know that they care so much to make it a great ending to a long day.

I frequently visit this restaurant, they are clean and I even took my Mother and her friend there and they enjoyed it very much.

All of my friend's that I take go and visit again because they love the food, it's quality so whether my friend, family or myself dine in or take out, and we mostly dine in, we enjoy it all the time because we know that sometimes it may take a few minutes to be served but we have the patience because they are always quite busy.

Thank you

I have been there 20 times the last 10 years. The services of the server are average but the main cashiers (women)were always horrible. They made you stand up the cashier for 5mins before they take you order or newspaper changes. I feel that it's very rude and disrespect to have customers to be standing and waiting at the counter for a very long time while she was only organize other miscellaneous stuff.
However, the BBQ take out section staffs are quite nice and friendly.
From now on, I order takeout and bbq from them instead of dine-in.

P.S. I am a chinese as well.

There are some weeks were the barbecue pork is cooked perfectly. However, this varies week to week. There are weeks when my barbecue pork is overcooked to the point of burnt partially and dry. Very unsatisfied! The service I received last time was horrible. I arrived earlier than some others but was served last. I clearly know that they had just arrived. Very disappointed. I would rather order from some where else.

I'm a frequent visitor to this restaurant. Being a Cantonese myself, I can say that their food is quite authentic (although I'm sure they serve Canadian-Chinese dishes as well). I've never had problems with their services although I agree that they can get quite busy sometime. There was that one time that they forgot to put our order into their system so we waited half an hour with no food being served. They were however very apologetic and immediately rushed our order upon realizing the mistake.

I really don't know why a lot of people criticized Sam Woo. From a Taiwanese/Chinese perpective, Sam Woo is a classic Cantonese restaurant serving descent Cantonese dishes. Don't expect to get descent Kung-Pao chicken here - this is not what you are looking for. If you expect Cantonese dishes, Sam Woo should not disappoint you. Service was good during our visit - perhaps because they were not busy. I was terrified by many other reviews regarding their service, but figured out it was not that bad at all. We'd come again.

the food was okay. last time i went there the service was not as bad as stated below but they certainly can do better. i found the servers very attentive but i dont like it when they speak chinese to each other. i think its rude to customers. other than that, its an okay restaurant.

I like the food (and the price is really great) at Sam Woo and I always have been a big fan. But the last time I was there, they treated me like crap. I didn't stay long enough to finish my food since The service was so poor. As a response to the review of Aileen T., its not true that they treat Chinese better. I am Chinese myself and I got crappy treatment as well. It wasn't like this before. Well, needless to say, I won't be going back anytime soon.

The food wasn't that great but more importantly, the service was truly horrible, especially the people behind the desk. I did not have an enjoyable dining experience at all. I am better off ordering a sub next door, or even the Mcdonald's across the street for sure I will get better service than this. WORST restaurant I've been to. WILL NEVER COME BACK AGAIN!