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Recommend Restaurant?
3 people have voted
33% of voters recommend
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Restaurant Details
Price range
$$ ($11-$25)
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foodaholic
35 Reviews
2013/04/02
  • Adequate
  • Overall
    3.0 stars
    • Food
      3.0 stars
    • Services
      3.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 1
  • The spaghetti bolognese was quite adequate, although nothing special. The unlimited garden salad was very good and I ordered a second helping even though the first one was generous enough. The house wine was decent. Prices are a little bloated, but not out of the normal range for this type of restaurant. Service was attentive despite the place being very busy. Atmosphere was somewhat chaotic and noisy for my liking, but as I said, it was very busy. A slight thumbs up from me.

  • Order: spaghetti, salad, wine
 
HamiltonFoodie262
1 Review
2012/03/03
  • Love it!
  • Overall
    4.0 stars
    • Food
      5.0 stars
    • Services
      4.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 4
  • I am probably east side mario's number on customer. I have ate at every ESM in the Hamilton area, and I must say the Queenston one is the best to go to. The waiters/waitresses are always friendly and quick on their feet. The longest I've ever had to wait here for maybe 15 minutes but they have a bar you can go to while waiting for your table. One time I went there, they had a huge party for a kids hockey team which made the place very chaotic but the staff did their best to make everyone feel comfortable is the fairly small resturant. They also have all you can eat bread, which is amazing! As well as all you can eat soup or salad. I always get the italian wedding soup which is to die for. Their menu has a great variety, I am a very picky eater so finding things I like can sometimes be challenging. But ESM's menu is great!

  • Order: spagetthini and meatballs
 
Gbardy
1 Review
2012/02/17
  • Good food clean good service lots of parking and...
  • 3.0 stars
  • Good food clean good service lots of parking and the great greeting is good thing

 
LauraD
3 Reviews
2011/05/24
  • Always Great
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      4.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 2
  • This location is right around the corner from us so we visit frequently - we have been going for many years and always receive great service and above average food. It is always fresh, hot and delicious - we dine there between 2-3 times a month - a top notch place to dine in the east end of Hamilton / Stoney Creek area

  • Order: Entree - roasted chicked is amazing and the lasagna is too!!
 
MandyK98
5 Reviews
2011/03/07
  • Too expensive, food not great
  • Overall
    3.0 stars
    • Food
      2.0 stars
    • Services
      4.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 2
  • We visited because we had a $50 gift card. We went for lunch, and came out with less than $20 on the card (without even buying appetizers, desserts or alcoholic drinks)! The service was great and the atmosphere was nice, but the food was simply far too expensive for serving size and flavour. Sausage and Pepper Penne tasted like packaged noodles with canned spaghetti sauce. Tuscan Turkey Club was good, but not worth the price. Could have got a wrap at McDonalds for $2 and been just as satisfied.

  • Order: Sausage and Pepper Penne, Tuscan Turkey Club
 
NurseAmy
1 Review
2011/02/10
  • An Epic Fail
  • Overall
    2.0 stars
    • Food
      2.0 stars
    • Services
      1.0 star
    • Atmosphere
      2.0 stars
    • Price Range (per person): $0-$10
    • Visit Again?: No
    • Party Size: 6
  • My husband and I visited this location with our 4 children. Their ages are 4, 2yr old twins and a 6 month old baby.
    Due to the age of our children and busy life style, we rarely get to dine out out as family so it is an extra special event when we do.
    For a few reasons, our family outting was dissapointing, and we will not visit this restaturant again.
    First, a warm plate (not hot-the food wasnt hot) with a serated knife was placed on the table in front of our 2 year old.
    Our appetizer plates were not cleared for the entire meal so we were limited in the space that we had to eat-since we organized our children in a way that would ensure their good behaviour.
    I asked for a glass of water 3 times. On the third time the server said, "oh yes I forgot the water". I never did get that water!
    The booth behind us has a party of 5 men. A manager of the restaurant was out socializing with the men at this table. Their voiced started to carry, and it was almost as if we were in a boys locker room. Then the profanities came out of the MANAGERS mouth.
    We grabed our bill and left immediately with no tip!

  • Order: 2 kids chicken strip meals, 1 kids pasta meal, lunch capeletti, dizzer size angel hair pasta, WATER
 
fooDLover
3 Reviews
2010/02/10
  • Living around here, I have given this place more...
  • Overall
    2.0 stars
    • Food
      2.0 stars
    • Services
      2.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 2
  • Living around here, I have given this place more than one opportunity to see if their mishaps were indeed mistakes. Right away I'll say if you are interested in ESM, find another location. Don't go to this one. I ordered sizzling calamari, which comes on a skillet straight out of the oven (appetizer), and it "sizzles". When I recieved it, it was hardly warm, and I was able to touch the skillet, which ususally does not happen because it is so hot. The week before, the calamari came out so burnt they shrunk in size. Half the time the waiters here forget what you ordered, or forget to bring something you ask for. My boyfriend got the hell's kitchen chicken, and everything was uniform in colour, dark brown, and the vegetables were all burnt around the edges. Also lukewarm. How can burnt food be cold? Well they manage to do it, and very often. I won't go back to this location. I did however go to one by Sherway Gardens Mall in Mississauga, which was delicious. ESM is a great place with excellent food, but if you are going to pay for it--and it is not cheap but worth the money--choose a location that you trust, because this place messes up a lot. I'm not the only one who thinks this. Upper James? I'll try there soon..

  • Order: Sizzling Calamari Diavolo, Hell's Kitchen Chicken, Ceasar Salad, Bread
 
Kathleen & Kristine
2008/03/24
  • First off it took 20 minutes to receive our...
  • Overall
    3.0 stars
    • Food
      3.0 stars
    • Services
      3.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Maybe
    • Party Size: 3
  • First off it took 20 minutes to receive our drinks. The sandwiches were very bland and it took forever for our server to the table ( she was training a new manager which should of not interfered in the service) I had to ask for our bill then I had to tell her that we were charged for a child's meal when it is free on Mondays so again it took some time and then again waiting for our change. We are both in the service industry as well and we both feel that your customers come before the training of staff especially when it reflects on service and then also reflects on the tip. We were very disappointed with our visit there when we have never been before.

  • Order: 2 pops, 2 coffees, 2 turkey sandwiches on a panini, 1 with tossed salad, 1 with caesar salad and child's grilled cheese and fries and crab cakes for an appetizer.
 
Food Expert
2008/02/11
  • What keeps places like this open?!
  • Overall
    2.0 stars
    • Food
      1.0 star
    • Services
      3.0 stars
    • Atmosphere
      1.0 star
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • What keeps places like this open?!

  • Order: Salad. Pasta
 
Matt
2007/12/08
  • This is the only ESM that We'll eat at, the...
  • Overall
    3.0 stars
    • Food
      3.0 stars
    • Services
      3.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 4
  • This is the only ESM that We'll eat at, the food/service is average but at least this 1 is consistent, the rest are a joke.

  • Order: Salad, chicken something tetra.....
 
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