Capri Family Restaurant

Terrible Terrible .... TERRIBLE!!!
A group of us went out for a birthday party. I wish I had read some reviews on this place before we attended it. The worst experience, and the worst food. This place is the pits!

Service - It was bad for many reasons. Appetizers came out 2 at a time and they waited 10 mins before bringing out the rest , Same with dinner. When we asked why where the rest of our food was, she responded we have the food ready ahead of time, and we are still heating it up.. ( not appetizing ) The dinner a similar experience, one dish did not come out until 20 mins after the first ones!

Food - Garbage food. Comparable with food you would expect to find at a college cafeteria. Salads where saturated with dressing! The lettuce itself was also not fresh , with brown bits. The dinner itself looked as if they boiled some Unico pasta and added some canned sauce, it was oily , salty, but just plain terrible. Like I said I wish I read some reviews as many reviewers agree.

After all this the owner personally came out to say sorry to all of us for a terrible dinning experience and attempted to rectify the situation with a discount on our dinner. We had only complained about the service. The food was our own faults, since this is apparently their specialty, and we should have researched.

However what made the experience even worse when when I went to pay and person that was helping me pay commented on how rude I was. That was the icing on what was supposed to be a great night out with family and friends. I would never in my life go back to this restaurant, even if it was the last place on earth and I was starving to death.

I love the pizza bianca, affectionately called the caprizza in my family. Hubby held my 30th b-day with 20 friends in the back and everyone loved it. Thank you for another great night Capri!

I don't like the lasagna though :(

If you're looking for an authentic Italian Meal and atmosphere, this is one of the few remaining first generation Italian-Canadian restaurant left in Hamilton/Burlington. The pizza is the closest thing to homemade that I've ever had anywhere in the GTHA. If you're looking for speed, try the suburbs - there are lots of Boston Pizzas to serve you a crappy pizza with an inflated price.

the best pizza ever, we always order from Capri, try the pizza with roasted red peppers and feta cheese, it is very good. We are from east hamilton, and only order from Capri.

Iceberg salad; I'd have paid more
if other options were given. This
sandwich was on two pieces of
Italian sliced bread/not a panino
bun. The veal was not breaded &
was doused with some sort of salty
gravy that seemed more diner than
Italian. Unfortunately, the "gravy"
doused the sliced bread and I could
not pick the sandwich up. "Why sliced
bread?", I thought. Having ordered take
out, I pondered it while dividing the
wilted lettuce from the greener pieces
and playing how much of the salad I
wasn't going to eat by ear. I could only
come up with the concept of them serving
bread & butter before their meals at the
tables in the restaurant and having left
over bread (not necessarily already served..
.. but part of a loaf they were not going to
use on this night so trying to "save" a bun
by using this bread. Odd. They do have
some new looking renovations so perhaps
they are looking to save in their bread budget
to offset them. I'll try Bronzies next.

The food was not very well done. Everything tasted extremely salty. A nearby couple found that their wine had fermented while we were there (specks found at bottom of glass and waitress didn't offer to replace the glasses). Service was okay but fairly slow, salad to start was pretty bad too.

I was here with three other girls from work for a lunch break. They convinced me that it was a nice place. I went inside, looks nice, feels cozy, but a little dim. I ordered a salad along with two other girls and one of them ordered chefboyarde. Anyway back to my salad. I have an hour for lunch. I waited 12-15 minutes after the waitress asked us for my drink. Then the salad came about 30-35 minutes later and i literately had to wolf it down because they took sooo long. SALAD PEOPLE IT IS NOT ROCKET SCIENCE. It was soup not salad. Did I order soup or did I order salad? So another 1 star restaurants that I had to waste my lunch while i am starving and working hard. I would never go back.

The pizza and cabonara was amazing, the lasagna was even better. We came on a busy night and things did take a little long, but we new that from the beginning. People should really understand this. With good company and a great conversation, we didn't mind. A great cosey atmosphere. I love the tin ceiling.

This restaurant is the pits. The Caesar Salad is so overdone in heavy dressing that I actually scraped it off and left a large pile of dressing on the plate. My ravioli was Chef Boyardee, and it was served cold. (Nothing against the Chef, if you're camping or grabbing something quick and easy at home. But when you're paying top dollar at a restaurant...) That's after a 30 minute wait for it. The waitress came by after we had been served to ask how it was. I shrugged and nodded, and she encouraged me to tell her what was wrong. I hate to complain, and so I finally admitted that it wasn't very good and I couldn't eat it. She looked upset and then said "Well, I guess you know what not to order next time, then!" I was shocked, and she walked away and didn't return to our table for the rest of the night. I followed up by sending the restaurant an email from their website, but never heard anything back. It's the worst customer service I've seen from a restaurant in a very long time. Even McDonald's puts more effort in!

The pizza was good but a little dry and the ravioli also didn’t have enough sauce.
The service was alright.