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39% of voters recommend
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Restaurant Details
Price range
$$$ ($26-$60)
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troll
2 Reviews
2012/04/14
  • yum yum caum caum caum
  • Overall
    4.0 stars
    • Food
      5.0 stars
    • Services
      3.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 1
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  • Order: BEST PLACE IN THE WORLD!
 
WalterK
7 Reviews
2010/08/09
  • We've been to several Mandarin locations (about...
  • Overall
    3.0 stars
    • Food
      3.0 stars
    • Services
      4.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 2
  • We've been to several Mandarin locations (about 4 times a year) considering we live within a 25 minute drive of 5 of them. Our favourite is Burlington so we compare all to that location. We were visiting Barrie overnite.
    We got there just after 5pm so it wasn't busy yet. There were 5 employees lined up at the front wishing ":Welcome to Mandarin".....overkill and rathur annoying. The head hostess with a pleasant and efficient manner would be sufficient. On the way to the table we pass by several other groups of employees with the same "welcome to Mandarin" chant. By this time it became ridiculous and comical....great funny entertainment since I'm sure they couldn't have been serious.
    We were primarily for the crab legs and shrimp, some sushi, and we particularily always like the soups. They did a very good job in making sure that all the food was fresh and plentiful even later when it was busy. I stay away from any of the fried foods so that eliminates a fair amount. The ribs were tuff, the roast beef is always shoe leather so we stay with the vegetable dishes. If it wasn't for the crab legs we wouldn't be there at all because I can get the rest of the "chinese" food elsewhere at a $10 buffet.
    Dessert selections are always excellent, but the coffee is bad at all Mandarins. The hot towels were lukewarm and there was no fish pond at the front of the restaurant that I could see. And no fortune cookie.
    But the crab legs were good....maybe just a touch overcooked and a bit mushy so I wouldn't rate them as excellent. (I really wish they would have lobsterfest again)
    I would suggest that they organize the table service a bit more efficiently. Each time at least 3 would ask if we wanted a refill after the first went to get the refills (better than nobody asking), but it is obtrusive with the overkill. Generally when I dine I don't want staff in my face untill it's time they are needed. Well trained wait staff know when they are needed and don't just cruise around the room.

  • Order: buffet, drinks
 
SheriQ
1 Review
2010/07/18
  • His restaurant, his rules.
  • Overall
    2.0 stars
    • Food
      3.0 stars
    • Services
      1.0 star
    • Atmosphere
      2.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: No
    • Party Size: 3
  • Following a surgery last year, I have been restricted on what and how much I can eat. I have always gone to the manager at any restaurant and requested special permission to be charged as a child. Until July 17, 2010, there has NEVER been a problem. Ever. The managers have always been gracious and accommodating. Until last night.
    My husband, son and I went to the Mandarin Restaurant in Barrie on Fairview Road. As my ususal practice, I asked to speak to the manager to explain my condition and request permission to be charged at the child rate. He explained to me it was his restaurant and that request was not possible. He told me to either order from the menu and take the left overs home, or eat from the buffet.
    I tried to explain we were staying at a hotel, and he just kept smiling and shaking his head.
    As the restaurant was a request of my son, I didn't make a scene. I did go back and try to explain to him the situation, and he again told me it was his restaurant and his rues.
    I will never eat at his restaurant again. I am offended at his attitude and disrespect.
    The food is adequate at best. It would seem the manager of this Mandarin is interested in making money and not accommodating those with any type of difficulty.
    I was truly embarassed

  • Order: Buffet
 
2011/12/27

Recent Comment by: reneep

People like you should eat at home.
So many customers complain about bad customer service when its the customer that is the problem not the restaurant!

see all comments
ArthurMichaels
2 Reviews
2008/07/04
  • Belly Stuffin' Good!
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      5.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 2
  • The selection of delilcious food is incredible! A dazzling array of salads, Chinese dishes, standard North American fare, and desserts awaits your tummy! I can't begin to describe the individual dishes...there are so many and they are all very good!

    The wait-staff is most attentive - our glasses were filled 15 times during our dinner! And for me, not being out of water is THE most important thing while eating. And all we ordered was water too!

    I brought my own chopsticks and one of the waitresses noticed and made quite a comment!

    We came without reservations and had only a few minutes wait in the beautiful Feng Shui-designed waiting area.

    The only bad thing I can say about this place is the strange way you are compelled to take a mint upon exiting the restaurant. The mints are terrible, and the parking lot is just covered with spat-out mints.

    I will visit this restaurant every time I go to Barrie!

  • Order: Buffet
 
Jason Brentwood
2007/10/09
  • In a nutshell...pathetic, I believe the staff...
  • Overall
    2.0 stars
    • Food
      3.0 stars
    • Services
      1.0 star
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Maybe
    • Party Size: 2
  • In a nutshell...pathetic, I believe the staff needs a refresher course on "customer service". As I walked in the door - they greet me without even looking at me - as they inquire if I had made reservations and I begin to answer - they begin talking to a co-worker about another issue!! The food is average, they can only turn the rice over so many times before they have to bring out new portions. The fruits are terrible - taste like it was rippened days before - the meat was very chewy...they packed me into a corner and I was so close to other tables I could actual hear them breathing. If you order a "water - only" that basically means you won't see them anymore as they "Assume" your tight on money (meaning a low end tip)...the phony service is overwhelming..from greeting staff / waiters ... and after paying a hefty dinner bill we are finally hit with the SO SO phony "good-bye" chant...I wanted to scream ... shut-up - but I thought the sooner I get out of there..the better...I have never had such terrible customer service, the place is packed and people in general must put up with it...not me...NEVER plan on returning and I make it a mission to let everyone know how I feel about there restaurant....PATHETIC>>>

  • Order: Buffet
 
2009/11/26

Recent Comment by: FrequentFlyer

Jason Brentwood the whiner, keep hiding and doing your nasty reviews from behing your keyboard, eh!

see all comments
Riki J Adams
2007/09/25
  • Amazing, food was perfect, service was amazing......
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 4
  • Amazing, food was perfect, service was amazing.
    Seated very quickly with and without reservations on 2 different dates.
    And nearly all friendly helpful staff

  • Order: Plenty of choices with food, including all you can eat Sushi as well. And even an all you can eat dessert and ice cream bar
 
Lori Godin
2007/09/22
  • A buffet is a buffet, is a buffet - and the...
  • Overall
    3.0 stars
    • Food
      4.0 stars
    • Services
      3.0 stars
    • Atmosphere
      3.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 2
  • A buffet is a buffet, is a buffet - and the mandarin is no different. Premade meals for the volume of people that they must cater to, of course, but wouldn't a fresh take on the idea be invited?

    Service is mediocre, and after our last visit, we found ourselves asking why in fact we chose the dining experience! Stay away from the curry, and the frozen deserts.

  • Order: Soda, Water and Strawberries
 
mohamod faymidy
2007/07/17
  • have been to 7 locations of all over the...
  • Overall
    4.0 stars
    • Food
      4.0 stars
    • Services
      5.0 stars
    • Atmosphere
      4.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 4
  • have been to 7 locations of all over the province, this is the best location that could impress me this much. Started with some mango salad and ceaser,it was great. most excited part was grill; first of all i have to say, have never seen a palce this take care of their customers even when they standing in front the grill. There was a attendant named "ken", he is full of knowledge,even explained to me what is the best way to have food combinations; very impressive! No wonder this bussines could come to this huge! will be back for sure!

  • Order: prim rib, grilled chichen,salad,crab legs
 
bmac
2007/06/13
  • seated promptly with a reservation on our side...
  • Overall
    3.0 stars
    • Food
      4.0 stars
    • Services
      1.0 star
    • Atmosphere
      3.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Maybe
    • Party Size: 4
  • seated promptly with a reservation on our side. person that seated us was a bit abrupt.

    food was usual buffet fare. salad was a bit soggy but overall we al had our share of what we wanted.

    service was AWFUL. hadn't even began dessert and was asked several times if we wanted the bill. i could understand if we were rowdy but we were not. best behaviour all around.

    with all this attention you'd think we would have had no problem getting refills on our drinks. WRONG. had to ask over 5 times for drinks.

    to top it all off, the fortune cookies were stale.

    not overly impressed, undecided as to whether we will return.

  • Order: water, various buffet items
 
Aillen B.
2007/03/26
  • GOOD FOOD GOOD SERVICE I'LL VISIT AGAIN!!!!!!
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $26-$60
    • Visit Again?: Yes
    • Party Size: 2
  • GOOD FOOD GOOD SERVICE I'LL VISIT AGAIN!!!!!!

  • Order: BUFFET
 
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