Montana's Cookhouse

We have been to this Montana's before without incident, however this time was brutal. My hamburger was burnt and the ceasar salad was nothing but a huge lettuce stalk that had not been removed from the actual leaves. My wifes pasta dish was cold and they forgot to add the chicken. We spoke to the manager who was no help ( all he offered us was a free dessert). Wrote to the company weeks ago via email and no reply. It's too bad, we use to love it there and now my friends and I refuse to eat there again. Other then that our server was good.

Was seated within 60 seconds of arrival by a friendly Hostess. However, at our table 3 different Servers walked by us but no one acknowledged us whatsoever. We attempted to get any Servers' attention and only managed a retort "Someone will be with you in a sec" After almost 20 minutes of animated growing impatience, my guest and I got up and left. The same friendly Hostess thanked us for coming not realizing that we were never served or that we had just arrived only a short while ago. Intolerable Service attention & the complete lack of Management presence will keep us from ever returning. I'll take my business elsewhere.

Excellent food and ribs in particular. Great cold beer in cold glasses.