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  • West End Inn

  • 3.0 stars
    (3 reviews, average rating: 2.3/5)
  • Cuisines: Other
  • (716) 649-9940
  • 340 Union St Hamburg, NY 14075
Recommend Restaurant?
34 people have voted
47% of voters recommend
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Restaurant Details
Price range
$$ ($11-$25)
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Andrea
1 Review
2012/02/19
  • BEST PRIME RIB EVER!!!
  • Overall
    5.0 stars
    • Food
      5.0 stars
    • Services
      5.0 stars
    • Atmosphere
      5.0 stars
    • Price Range (per person): $11-$25
    • Visit Again?: Yes
    • Party Size: 2
  • My sister kept telling us to go here for Prime Rib. Then I checked the reviews and and there was many negative for large parties. There was only two of us and we had the BEST prime rib and roast beef on weck ever. I am a VERY picky customer and this restaurant totally past my expectations.

  • Order: Prime Rib , Roast Beef
 
jd123
1 Review
2010/05/15
  • Worst Restaurant EVER!
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 6
  • This was the worst Restaurant I've ever been to in my life. The owner and his wife were totally hammered off there behinds. The server was sweeting like a stuck pig and they weren't even busy. We were the ONLY people there on a thursday night @ 7 pm. We found out why. We came with 6 people for my birthday and NO ONE in the ENTIRE GROUP liked their meal. It was all absolutely disgusting. Then when we tried to talk to the owner about it, this little tiny man, he was too hammered to even discuss it. And blamed us! Then his wife, sweating worse than our server tried to help...and omg...nevermind. Just never ever ever go here. You are completely wasting every single cent you''d spend. You're bettter off eating a pile of rotten horse dung!!! Worst restaurant ever!!

  • Order: musroom sandwich, crab club, steak sandwich, hamburger, fish
 
sgeorge88
1 Review
2009/10/12
  • I went with my family of 7 for my birthday and...
  • Overall
    1.0 star
    • Food
      1.0 star
    • Services
      1.0 star
    • Atmosphere
      1.0 star
    • Price Range (per person): $11-$25
    • Visit Again?: No
    • Party Size: 7
  • I went with my family of 7 for my birthday and had a reservation for 6pm. When 4 of us got there we told the hostess that we had a reservation, but she didn't bother to check and just said, "You don't need a reservation because there's no one here right now" and tried to seat us at a table for four. We just moved ourselves to the large table in the corner (Which I'm sure was made up for us since we called ahead) We were told the bartender had been to Oktoberfest the day before and was all out of sorts that day because of it, and he was JUST THAT! When my sister asked what wines they had he just said "What do you mean?" He couldn't keep our drink orders straight and actually served us 3 expired tasting beers on tap and when we asked for new ones they were fine. The rest of our party arrived and about 5 minutes later 6 tables came in at once. The waitress served every other table before ours and they were all eating their meals before we even got our burned appetizers. The Port bella mushrooms were burned terribly and the crab cakes tasted as if they were frozen (very mushy and couldn't taste any crab in them) They forgot to give my father his salad and the french onion soup crocks took forever to come out. The waitress couldn't keep the table orders straight, so she just asked everyone in the dining room who ordered each plate when she came out of the kitchen. I ordered the Polish Platter with my Mother and the potato pancake was burned, along with the pierogies, and the kapusta was ALL vinegar, so I poured 2 packets of sugar on it, but still couldn't choke it down.(They apparently LOVE vinegar there because everything was drenched in it, including the crab cake club sandwich that my brother and brother-in-law both ordered) My fiance's Salmon was sooo overcooked and chewy and not worth the $17 he paid for it and my father's Honey dipped chicken was so hard and burned that he was banging it against his plate instead of eating it. Needless to say we were the firsts to get there and the lasts to leave, without a measly refill on our waters. Granted they got busy all of a sudden, but the waitress should have AT LEAST known where the food was supposed to go. Don't waste your time or money on this place!!! I will never return. as it was my worst dining experience ever.

  • Order: Portebella Fritta, French Onion, Crab Cakes, Honey Dipped Chicken, Polish Platter, Salmon & Rice Pilaf, Crab Club, Shrimp Scampi
 
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