Safyre's Profile

This is one of my fave places to eat in Chatham. The prices are great and the waitresses are friendly, for the most part.
There are a few complaints though.
They seem to have trouble keeping meals consistent coming from the kitchen, if its a wrap you're getting, than chances are its going to drip down your hands are you're trying to eat it. It is hit and miss on whether or not your fries will be warm.
The other big issue is their cheese. Someone earlier said that its REAL cheese that they use. It may be real, but poor quality. Within 5 minutes, they cheese has become a waxy mess, whether on a burger or fries, and I don't know about anyone else, but that never happens to me at home using Black Diamond/Kraft.
Despite these things, we will keep going back as we love the food, and accept the shortcommings!

We were in a party of around 11 people. There was only one waitress taking our orders, which didn't happen until almost an hour after everyone had arrived. The waitress lost the bill for at least one of the diners, and didn't even introduce herself to our table when taking orders!
The food leaves a lot to be desired. My chicken wrap at $9.00 was a joke with less than a breast of chicken in the entire wrap, and mayo spread to generously I couldn't eat it without getting my hands greasy, which is a major pet peeve.
My husband had a turkey sandwich, which he loved, but I would never have paid $9.00 for. I think this establishment it taking advantage that they are in a hotel, that is frequented by Americans willing to pay these outrageous prices.
Hopefully when the hotel is bought out, as they are looking for a new owner, the new company slaps some sense into the crew at Axle Annies.
I'd rather go to Glitters.

I like the food, so I will return, but the service here sucks. The manager is forever running around talking down to his employee's and treating them like crap. He doesn't great or talk to customers, and if you make a complaint about the quality of food, you just get an apology and not a reimbursement. They are confused by the idea of a MEDIUM steak. Its either over cooked, or there is blood all over the plate. Once in a blue moon can they get it right. However, my husband loves the pasta 4 cheese penne, so we go back. I just have to be in a good mood to deal with the atmosphere